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Troubleshooting
PROBLEM
The DVD Player will not play Make sure the AV IN/OUT switch on the side of the player
is in the OUT position for standard play.
Check the type of disc. This DVD Player only plays DVD's,
Audio CDs and MP3s.
Make sure that the shuttle is installed correctly.
Make sure the correct source (DVD) has been selected.
SOLUTION
There is no sound from the
Speakers
Make sure the system settings are correct.
Make sure the volume is turned UP.
Make sure the sound setup of the DVD is correct.
Is the disc dirty or warped? Clean or replace disc.
Make sure no headphones are plugged into the
headphone jack.
The remote control does not
work
The words“Invalid Key” appear
on screen
Make sure there aren’t any obstructions between the
remote control and the DVD Player.
Make sure the you are pointing the remote control at the
DVD Player.
Make sure the batteries are inserted correctly (check
polarity).
Replace weak batteries.
The feature or action cannot be completed at this time because:
The disc’s software restricts it.
The disc’s software doesn’t support the feature (e.g., angles)
The feature is not available at the moment.
You’ve requested a title or chapter number that is out of
range.
There is no picture
Poor AV performance
Make sure the system is turned ON and in the correct
video mode.
Make sure your system connections are correct.
Is your disc dirty or warped? Clean or replace disc.
There is no sound when using
wireless headphones
Make sure the IRT switch is set to ON.
Make sure the batteries of the headphones are fresh.