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OVERVIEW
The Comcast Custom 3-Device universal
remote will control up to three home
entertainment devices,including a Cable
Box (used by Comcast Systems),a TV, a
VCR, an Audio Amplifier or Receiver, a
DVD player,or a PVR.
The remote control requires installing
two (2) new AA batteries (included) and
some easy programming to control your
devices. For best results,please read and
perform all instructions listed here.Also,
keep this guide for future reference.
INSTALLING BATTERIES
1. Pull back the remote control’s
battery cover and remove it.
2. Insert the two (2) supplied
AA batteries according to the +
and
-
marks in the battery case.
3. Push the battery cover back
into place.
4. Test the unit by pressing any
mode key (i.e.,AUX,TV,or Cable).
If batteries are inserted correctly,
the selected mode key will light.
NOTE: When batteries need replacement,the
remote control will stop operating. Replace
the old batteries and the unit will be restored
to its full functionality, complete with your
favorite settings.
FEATURES AND FUNCTIONS
Use the remote control’s mode keys (i.e.,
AUX,TV,or Cable) to control a specific
device.When pressed,the selected mode
key will light,confirming your choice.
Use the other keys to perform desired
actions (see the following key chart).
NOTE: The selected mode will remain active
until you press another mode key.
Press AUX,TV,or Cable
once to select and
control a device.
Press Power once to
turn on or off the
selected home enter-
tainment device.
Use Setup for all
programming
sequences.
Press All On once to
turn on or off all
programmed devices
in this order: Cable,
TV,and AUX.After all
devices are on,Cable
is the active mode.
Press ON DEMAND once
to access Comcast’s
ON DEMAND menu.
In the AUX or TV
mode,use the
transport keys to
control a VCR,PVR,or
DVD player.To record
a program on a VCR,
press REC twice.
In the Cable mode,use
the keys to control ON
DEMAND programs.
Use A,B,or Cto access
interactive program
guide functions on
your Scientific Atlanta
Explorer, Pioneer Voya-
ger,or Pace Cable Box.
Use Lock to restrict
viewing of selected
programs (Parental
Control) on your
Motorola (GI or
Jerrold) Cable Box.
Use PPV to access
information on avail-
able Pay-Per-View
movies and events on
your Motorola (GI or
Jerrold) Cable Box.
Use Page+ (or Page-)
to page up (or down)
through menu screens
and the interactive
program guide.
Use Guide to display
the interactive
program guide.
Use these keys to move
the cursor in the inter-
active program guide
and menu screens.
Use OK (Select) to select
menu options,PPV
events,and programs
from the interactive
program guide.
Use Info to display
current channel and
program information.
Use Menu to display
the Quick Menu (on a
Motorola, GI, or Jerrold
Cable Box),or to access
settings (on a Scientific
Atlanta Explorer,
Pioneer Voyager, or
Pace Cable Box).
Use Exit to exit the
menu or guide.
Use Help to access
digital cable help.
Use Last to recall the
last channel or go back
one screen in the menu.
Use VOL+ (or VOL
-
)
to raise (or lower) the
sound volume.Also see
Changing Volume Lock.
Press Mute once to
turn sound off or on.
In the Cable mode,
press FAV once to
display programmed
favorite cable channels.
Use CH+ (or CH
-
) to
select the next higher
(or lower) channel.
When controlling a
DVD player,use CH+
(or CH
-
) to skip
forward (or skip
reverse) through video.
Use the keypad (0 ~ 9)
to directly select the
channels (e.g.,09 or
0 31) .
In the TV mode,use
this key to switch the
TV’s input to view TV
or video programs.
In the AUX mode,use
this key to switch the
VCR,PVR (or DVR),or
DVD player to view TV
or video.For an audio
device,use it to switch
to an input source.
Use Enter to enter
channels on some TV
models or information
on menu screens.
PROGRAMMING
DEVICE CONTROL
The Comcast Custom 3-Device universal
remote control is preprogrammed at the
factory to operate the Cable Box supplied
by your Comcast system,an RCA TV,and
an RCA VCR (in the AUX mode).To con-
trol devices other than default brands
(excluding the Cable Box),perform the
below steps; otherwise skip this section:
1. Turn on a device (e.g.,VCR or
DVD Player) and,if applicable,
insert media, (e.g.,video cassette
or disc).
NOTE: Please read steps 2 to 6 completely
before proceeding. Highlight or write
down the codes and device you wish to
program before moving on to step 2.
2. On the remote control,press a
device key once (i.e.,AUX or TV).
NOTE: Use the AUX key to program
control of an Audio Amplifier or
Receiver, a DVD Player,a Home-
Theater-In-A-Box Device,a PVR (or
DVR),or a VCR.
3. Press and hold Setup until the
selected mode key blinks twice,
then release Setup.
4. Locate the code for your device in
Manufacturer’s Codes on the back
of this user guide.Brands are listed
in alphabetical order with the most
popular codes listed first.
5. Enter the first four-digit code for
your device.If you perform this
procedure correctly,the selected
mode key will blink twice.
NOTE: If you enter an invalid code,the
selected mode key will display one long
blink and exit the programming mode.
Repeat steps 2 to 5 with a valid code.
6. Aim the remote control at your
device and press Power once. The
device should turn off.If it does
not respond,repeat steps 2 to 6,
trying each code listed for your
brand until you find one that
works.If it still does not work,try
Searching For Your Code.
NOTE: If the device does not have a
Power key, press the (Play) key.
7. For future reference,write your
device code in the appropriate
boxes below:
AUX Code:
Device Type:______________
TV Code:
8. Repeat steps 1 to 7 for another
device you want to control.
SEARCHING FOR YOUR CODE
If your home entertainment device does
not respond to the remote control after
trying all of the codes listed for your
brand,or if your brand is not listed at all,
try searching for your code.
For example,after trying all of the codes
for your TV,you still cannot get the
remote control to operate your TV,then:
1. Turn on your TV.
2. On the remote control,press TV
once.Then press and hold Setup
until the TV key blinks twice,then
release Setup.
3. Enter 9- 9- 1.The TVkey will
blink twice.
4. Aim the remote control at the the
TV and slowly alternate between
pressing Power and TV.
Stop when the TV turns off.A
working code has been found.
NOTE: In the search mode,the remote
control will send IR codes from its
library to the selected device,starting
with the most popular code first.
5. Press Setup once to lock in the
code.The TV key will blink twice.
6. To search for the codes of another
device,repeat steps 1 to 5,but sub-
stitute the AUX key for the auxiliary
device you are searching for.
CHECKING THE CODES
If you have set up the remote control
using the Searching For Your Code
procedure,you may need to find out
which four-digit code is operating your
equipment.Perform the following steps
after setting up your devices to find out
which four-digit code operates your
equipment.For example,to find out
which code is operating your TV:
1. Turn on your TV.
2. On the remote control,press TV
once.Then press and hold Setup
until the TV key blinks twice,then
release Setup.
3. Enter 9- 9- 0.The TVkey will
blink twice.
4. To view the code for the first digit,
press 1 once. Wait 3 seconds and
count the number of times the TV
key blinks (e.g.,3 blinks = 3) and
write down the number in the left-
most TV Code box (at end of this
section).
NOTE: If a code digit is “0”,the selected
mode key will not blink.
5. Repeat step 4 three more times for
the remaining digits.Use 2for the
second digit,3for the third digit,
and 4 for the fourth digit.Finish
writing down the code in the TV
Code boxes (at end of this section).
6. To check another device code,
repeat steps 1 to 5,but substitute
the AUX key for the auxiliary
device you are checking.Write
down the codes in the appropriate
boxes below:
AUX Code:
Device Type:______________
TV Code:
CHANGING VOLUME LOCK
The Comcast Custom 3-Device universal
remote control is set at the factory to
control the TV volume in all modes.
However,you may change the Volume
Lock setting to Individual Volume Unlock
to unlock a specific device’s volume con-
trols for independent operation in its
own mode (e.g.,Audio Receiver volume
controls in the AUX mode).
Or,ifdesired,you can perform Global
Volume Unlock so that the volume con-
trols of all devices can be independently
operated in their own modes.
Unlocking Volume Control For A
Single Device (Individual Volume
Unlock):
1. Press a desired mode key where
you want volume to be unlocked
(e.g.,AUX) and controlled within
its own mode.
2. Press and hold Setup until the
selected mode key blinks twice,
then release Setup.
3. Enter 9- 9- 3and then press VOL-
once.The mode key will blink four
times confirming unlock.
4. If desired,repeat steps 1 to 3 (of
this section) for each device that
you want volume to be unlocked.
5. Now,after you select a device that
has volume unlocked (e.g.,AUX),
pressing VOL+, VOL-,or Mute,will
control the device’s volume only in
its own mode.
Unlocking All Volume Controls
(Global Volume Unlock):
1. Press and hold Setup until the
selected mode key blinks twice,
then release Setup.
2. Enter 9- 9- 3and then press VOL+
once.The mode key will blink four
times confirming unlock.
3. Now,volume controls for all
devices can be independently
controlled in their own modes.
Locking Volume Control To TV Mode
(Restoring Global Volume Lock To
The Default Mode):
1. Press TV once.Then,press and
hold Setup until the TV key blinks
twice,then release Setup.
2. Enter 9- 9- 3and then press TV
once.The mode key will blink
twice confirming global lock.
3. Now,when you press VOL+, VOL-,
or Mute,the volume of the selected
device (e.g.,TV) will be controlled
regardless of the mode you have
selected.
REASSIGNING DEVICE KEYS
The Comcast Custom 3-Device universal
remote control can be set up to control a
second device.
For example,to have the unit control a
TV,a Cable Box,and second TV,you will
need to reassign the unused AUX key to
operate the second TV as follows:
1. On the remote control,press AUX
once.Then press and hold Setup
until the AUX key blinks twice,
then release Setup.
2. Enter 9- 9- 2.The AUXkey will
blink twice.
3. Press TV once,then press AUX once.
The AUX key will blink twice.
4. The AUX key is now ready to be
programmed for your second TV.
See Programming Device Control
for instructions.
PROGRAMMING CHANNEL
CONTROL LOCK
By default,the remote control’s channel-
control capabilities are locked to the
Cable Box. The affected keys are 0 ~ 9,
CH+,CH-,Enter,and Last.
This will guarantee that you do not
inadvertently change a channel while in
the TV mode.However,you can turn off
this feature to allow full access to these
keys in the TV and Cable modes.
NOTE: This feature does not affect the AUX mode.
De-Activating Channel Control Lock
1. On the remote control,press Cable
once.Then press and hold Setup
until the Cable key blinks twice,
then release Setup.
2. Enter 9- 7- 3.Press CH-once. The
Cable key will blink four times.
3. Now,the remote control will
provide TV or cable channel
control capabilities while in the
TV or Cable mode.
Re-Activating Channel Control Lock
1. On the remote control,press Cable
once.Then press and hold Setup
until the Cable key blinks twice,
then release Setup.
2. Enter 9- 7- 3.Press CH+once.
The Cable key will blink twice.
3. Now,regardless if you select the TV
or Cable mode,only the channel
control capability of your cable
box will be accessible.
TROUBLESHOOTING
PROBLEM: A mode key does not
blink when you press
a key.
SOLUTION: Replace the batteries with
two (2) new AA batteries.
PROBLEM: During programming,a
mode key displays one
long blink.
SOLUTION: An invalid entry has
occurred.Check the key
to be entered and try
programming again.
PROBLEM: A mode key blinks when
you press a key,but home
entertainment component
does not respond.
SOLUTION: Make sure the remote
control is aimed at your
home entertainment
device and is not farther
than 15 feet away.
PROBLEM: The remote control does
not control home enter-
tainment devices or the
commands are not work-
ing properly.
SOLUTION: Try all listed codes for the
device brands being
set up. Make sure they
can be operated with an
infrared remote control.
PROBLEM: CH+, CH-,and Last
do not work for your
RCA TV.
SOLUTION: Due to RCA design (1983-
1987),only the original
remote control will
operate these functions.
PROBLEM: Changing channels does
not work properly.
SOLUTION: If original remote control
required pressing Enter
to change channels,also
press Enter on this remote
control after entering the
channel number.
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Custom 3-Device
Universal Remote Control
User Guide
Comcast OnDemand Mnl M1057A 7/21/03 11:21 AM Page 1