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OVERVIEW
The Comcast Custom 3-Device universal
remote will control up to three home
entertainment devices, including a Cable
Box (used by Comcast Systems), a TV, a
VCR, an Audio Amplifier or Receiver, a
DVD player, or a PVR.
The remote control requires installing
two (2) new AA batteries (included)
and some easy programming to con-
trol your devices. For best results,
please read and perform all instruc-
tions listed here. Also, keep this guide
for future reference.
INSTALLING BATTERIES
1. Pull back the remote control’s
battery cover and remove it.
2. Insert the two (2) supplied
AA batteries according to the +
and
-
marks in the battery case.
3. Push the battery cover back
into place.
4. Test the unit by pressing any
mode key (i.e.,
AUX
,
TV
, or
Cable
).
If batteries are inserted correctly,
the selected mode key will light.
NOTE: When batteries need replacement,
the remote control will stop operating.
Replace the old batteries and the unit will be
restored to its full functionality, complete
with your favorite settings.
FEATURES AND FUNCTIONS
Use the remote control’s mode keys
(i.e., AUX, TV, or Cable) to control a spe-
cific device. When pressed, the selected
mode key will light, confirming your
choice. Use the other keys to perform
desired actions (see the following key
chart).
NOTE: The selected mode will remain active
until you press another mode key.
Press
AUX
,
TV
, or
Cable
once to select and
control a device.
Press
Power
once to
turn on or off the
selected home enter-
tainment device.
Use
Setup
for all
programming
sequences.
Press
All On
once to
turn on or off all
programmed devices
in this order:
Cable
,
TV
, and
AUX
. After all
devices are on,
Cable
is the active mode.
Press
ON DEMAND
once
to access Comcast’s
ON DEMAND menu.
In the
AUX
or
TV
mode, use the
transport keys to
control a VCR, PVR,
or DVD player. To
record a program on a
VCR, press
REC
twice.
In the
Cable
mode, use
the keys to control ON
DEMAND programs.
Use
A
,
B
, or
C
to access
interactive program
guide functions on
your Scientific Atlanta
Explorer, Pioneer
Voyager, or Pace Cable
Box.
Use
Lock
to restrict
viewing of selected
programs (Parental
Control) on your
Motorola (GI or
Jerrold) Cable Box.
Use
PPV
to access
information on avail-
able Pay-Per-View
movies and events on
your Motorola (GI or
Jerrold) Cable Box.
Use
Page+
(or
Page-
)
to page up (or down)
through menu screens
and the interactive
program guide.
Use
Guide
to display
the interactive
program guide.
Use these keys to move
the cursor in the inter-
active program guide
and menu screens.
Use
OK (Select)
to select
menu options, PPV
events, and programs
from the interactive
program guide.
Use
Info
to display
current channel and
program information.
Use
Menu
to display
the Quick Menu (on a
Motorola, GI, or
Jerrold Cable Box), or
to access settings (on a
Scientific Atlanta
Explorer, Pioneer
Voyager, or
Pace Cable Box).
Use
Exit
to exit the
menu or guide.
Use
Help
to access
digital cable help.
Use
Last
to recall the
last channel or go back
one screen in the
menu.
Use
VOL+
(or
VOL
-
)
to raise (or lower) the
sound volume. Also
see
Changing Volume
Lock
.
Press
Mute
once to
turn sound off or on.
In the Cable mode,
press FAV once to
display programmed
favorite cable chan-
nels.
Use
CH+
(or
CH
-
) to
select the next higher
(or lower) channel.
When controlling a
DVD player, use
CH+
(or
CH
-
) to skip
forward (or skip
reverse) through
video.
Use the keypad (
0
~
9
)
to directly select the
channels (e.g., 09 or
031).
In the
TV
mode, use
this key to switch the
TV’s input to view TV
or video programs.
In the
AUX
mode, use
this key to switch the
VCR, PVR (or DVR),
or DVD player to view
TV or video. For an
audio device, use it to
switch
to an input source.
Use
Enter
to enter
channels on some TV
models or information
on menu screens.
PROGRAMMING
DEVICE CONTROL
The Comcast Custom 3-Device univer-
sal remote control is preprogrammed at
the factory to operate the Cable Box
supplied by your Comcast system, an
RCA TV, and an RCA VCR (in the
AUX
mode). To control devices other than
default brands (excluding the Cable
Box), perform the below steps; other-
wise skip this section:
1. Turn on a device (e.g., VCR or
DVD Player) and, if applicable,
insert media, (e.g., video cassette
or disc).
NOTE: Please read steps 2 to 6 com-
pletely before proceeding. Highlight or
write down the codes and device you
wish to program before moving on to
step 2.
2. On the remote control, press a
device key once (i.e.,
AUX
or
TV
).
NOTE: Use the
AUX
key to program
control of an Audio Amplifier or
Receiver, a DVD Player, a Home-
Theater-In-A-Box Device, a PVR (or
DVR), or a VCR.
3. Press and hold
Setup
until the
selected mode key blinks twice,
then release
Setup
.
4. Locate the code for your device in
Manufacturer’s Codes
on the back
of this user guide. Brands are list-
ed in alphabetical order with the
most popular codes listed first.
5. Enter the first four-digit code for
your device. If you perform this
procedure correctly, the selected
mode key will blink twice.
NOTE: If you enter an invalid code,
the selected mode key will display one
long blink and exit the programming
mode. Repeat steps 2 to 5 with a valid
code.
6. Aim the remote control at your
device and press
Power
once. The
device should turn off. If it does
not respond, repeat steps 2 to 6,
trying each code listed for your
brand until you find one that
works. If it still does not work, try
Searching For Your Code.
NOTE: If the device does not have a
Power
key, press the (
Play
) key.
7. For future reference, write your
device code in the appropriate
boxes below:
AUX Code
:
Device Type:______________
TV Code
:
8. Repeat steps 1 to 7 for another
device you want to control.
SEARCHING FOR YOUR CODE
If your home entertainment device does
not respond to the remote control after
trying all of the codes listed for your
brand, or if your brand is not listed at all,
try searching for your code.
For example, after trying all of the
codes for your TV, you still cannot get
the remote control to operate your TV,
then:
1. Turn on your TV.
2. On the remote control, press
TV
once. Then press and hold
Setup
until the
TV
key blinks twice, then
release
Setup
.
3. Enter
9
-
9
-
1
. The
TV
key will
blink twice.
4. Aim the remote control at the the
TV and slowly alternate between
pressing
Power
and
TV
.
Stop when the TV turns off. A
working code has been found.
NOTE: In the search mode, the
remote control will send IR codes
from its library to the selected device,
starting with the most popular code
first.
5. Press
Setup
once to lock in the
code.The
TV
key will blink twice.
6. To search for the codes of another
device, repeat steps 1 to 5, but
substitute the
AUX
key for the aux-
iliary device you are searching for.
CHECKING THE CODES
If you have set up the remote control
using the
Searching For Your Code
procedure, you may need to find out
which four-digit code is operating your
equipment. Perform the following steps
after setting up your devices to find out
which four-digit code operates your
equipment. For example, to find out
which code is operating your TV:
1. Turn on your TV.
2. On the remote control, press
TV
once. Then press and hold
Setup
until the
TV
key blinks twice, then
release
Setup
.
3. Enter
9
-
9
-
0
. The
TV
key will
blink twice.
4. To view the code for the first digit,
press
1
once. Wait 3 seconds and
count the number of times the TV
key blinks (e.g., 3 blinks = 3) and
write down the number in the
leftmost TV Code box (at end of
this section).
NOTE: If a code digit is “0”, the select-
ed mode key will not blink.
5. Repeat step 4 three more times for
the remaining digits. Use
2
for the
second digit,
3
for the third digit,
and
4
for the fourth digit. Finish
writing down the code in the TV
Code boxes (at end of this sec-
tion).
6. To check another device code,
repeat steps 1 to 5, but substitute
the
AUX
key for the auxiliary
device you are checking. Write
down the codes in the appropriate
boxes below:
AUX Code
:
Device Type:______________
TV Code
:
CHANGING VOLUME LOCK
The Comcast Custom 3-Device universal
remote control
is set at the factory to
control the TV volume in all modes.
However, you may change the Volume
Lock setting to Individual Volume
Unlock to unlock a specific device’s vol-
ume controls for independent opera-
tion in its own mode (e.g., Audio
Receiver volume controls in the AUX
mode).
Or, if desired, you can perform Global
Volume Unlock so that the volume
controls of all devices can be indepen-
dently operated in their own modes.
Unlocking Volume Control For A
Single Device (Individual Volume
Unlock):
1. Press a desired mode key where
you want volume to be unlocked
(e.g.,
AUX
) and controlled within
its own mode.
2. Press and hold
Setup
until the
selected mode key blinks twice,
then release
Setup
.
3. Enter
9
-
9
-
3
and then press
VOL-
once. The mode key will blink
four times confirming unlock.
4. If desired, repeat steps 1 to 3 (of
this section) for each device that
you want volume to be unlocked.
5. Now, after you select a device that
has volume unlocked (e.g.,
AUX
),
pressing
VOL+
,
VOL-
, or
Mute
, will
control the device’s volume only
in its own mode.
Unlocking All Volume Controls
(Global Volume Unlock):
1. Press and hold
Setup
until the
selected mode key blinks twice,
then release
Setup
.
2. Enter
9
-
9
-
3
and then press
VOL+
once. The mode key will
blink four times confirming
unlock.
3. Now, volume controls for all
devices can be independently
controlled in their own modes.
Locking Volume Control To TV or
AUX Mode:
1. Press and hold
SETUP
until the
Red light flashes twice, then
release
SETUP
.
2. Enter
9
-
9
-
3
(Red light will flash
twice).
3. Press and release either TV or AUX
(Red light for selected device will
flash twice).
REASSIGNING DEVICE KEYS
The Comcast Custom 3-Device universal
remote control can be set up to control
a second device.
For example, to have the unit control a
TV, a Cable Box, and second TV, you
will need to reassign the unused
AUX
key to operate the second TV as fol-
lows:
1. On the remote control, press
AUX
once. Then press and hold
Setup
until the
AUX
key blinks twice,
then release
Setup
.
2. Enter
9
-
9
-
2
. The
AUX
key will
blink twice.
3. Press
TV
once, then press
AUX
once. The
AUX
key will blink
twice.
4. The
AUX
key is now ready to be
programmed for your second TV.
See
Programming Device Contro
l
for instructions.
PROGRAMMING CHANNEL
CONTROL LOCK
By default, the remote control’s chan-
nel-control capabilities are locked to the
Cable Box. The affected keys are
0
~
9
,
CH+
,
CH-
,
Enter
, and
Last
.
This will guarantee that you do not
inadvertently change a channel while in
the TV mode. However, you can turn
off this feature to allow full access to
these keys in the
TV
and
Cable
modes.
NOTE: This feature does not affect the
AUX
mode.
De-Activating Channel Control Lock
1. On the remote control, press
Cable
once. Then press and hold
Setup
until the
Cable
key blinks
twice, then release
Setup
.
2. Enter
9
-
7
-
3
. Press
CH-
once.
The
Cable
key will blink four
times.
3. Now, the remote control will
provide TV or cable channel
control capabilities while in the
TV
or
Cable
mode.
Re-Activating Channel Control Lock
1. On the remote control, press
Cable
once. Then press and hold
Setup
until the
Cable
key blinks
twice, then release
Setup
.
2. Enter
9
-
7
-
3
. Press
CH+
once.
The
Cable
key will blink twice.
3. Now, regardless if you select the
TV
or
Cable
mode, only the chan-
nel control capability of your
cable box will be accessible.
TROUBLESHOOTING
PROBLEM: A mode key does not
blink when you press
a key.
SOLUTION: Replace the batteries with
two (2) new AA batteries.
PROBLEM: During programming, a
mode key displays one
long blink.
SOLUTION: An invalid entry has
occurred. Check the key
to be entered and try
programming again.
PROBLEM: A mode key blinks when
you press a key, but home
entertainment compo-
nent does not respond.
SOLUTION: Make sure the remote
control is aimed at your
home entertainment
device and is not farther
than 15 feet away.
PROBLEM: The remote control does
not control home enter-
tainment devices or the
commands are not work-
ing properly.
SOLUTION: Try all listed codes for
the device brands being
set up. Make sure they
can be operated with an
infrared remote control.
PROBLEM:
CH+
,
CH-
, and
Last
do not work for your
RCA TV.
SOLUTION: Due to RCA design
(1983-1987), only the
original remote control
will operate these func
tions.
PROBLEM: Changing channels does
not work properly.
SOLUTION: If original remote control
required pressing Enter
to change channels, also
press
Enter
on this
remote control after
entering the channel
number.
Custom 3-Device
Universal Remote Control
USER GUIDE