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Appendix
Problems and Solutions Tables
A
ASSEMBLE THE SATELLITE ANTENNA
What Is
Happening
The support arm and
bracket are separate
pieces.
You want your system
to support two receivers,
but you have only a
single input LNBF.
Possible Why
Some models of the support arm/
bracket require assembly.
You must have a dual input LNBF
to support two receivers. You must
also run a separate coaxial cable
from each LNBF output to each
receiver. This is a characteristic of
satellite TV in general, not just this
system.
What to Do
Assemble the support arm and bracket.
Call the Service Center to order a dual output LNBF.
AIM THE SATELLITE ANTENNA
What Is
Happening
The Signal Strength bar
indicates a signal
strength, but is red and
displays the word
“Unlocked.”
The
Signal Strength bar
is green, but you cannot
fine-tune the antenna
aim for a 100% signal
strength.
No matter what you try,
you cannot get the
Signal Strength bar
green.
The recorder displays
the message, “Acquiring
Satellite Signal.”
You notice some
settings are changed
from what you have
previously set.
Possible Why
The satellite antenna may be aimed
at the satellites, but without a
signal strength sufficient to display
a TV picture.
A variety of atmospheric factors (in
particular, heavy rain or snow) may
decrease the signal strength. You
will most likely not be able to get
the signal strength to 100%.
Cable connectors may have
loosened or have moisture inside.
There may be interference with the
satellite signal.
The recorder may have just been
plugged in, and is acquiring the
satellite signal.
The satellite antenna may have
been moved out of alignment with
the satellite signal.
Connecting cables may have
loosened or have moisture inside.
There may be interference with the
satellite signal.
Your dish may be wet from rain, or
full of snow or debris.
Satellite channel reception may
have deteriorated temporarily.
What to Do
Adjust the aim of the antenna slowly until the Signal Strength
bar turns green and displays the word “Locked.”
It is not necessary for the signal strength to reach 100%. If your
system provides you an acceptable picture, you do not need to do
anything. If not, you may wish to purchase a larger diameter dish
for your satellite antenna. Call your local satellite dealer or the
Service Center for more information.
Confirm that all cable connectors are firmly connected and dry.
Call the Service Center for assistance.
Wait a few minutes to see if the message is removed.
Confirm that the Signal Strength bar is green and displays the
word “Locked.” If not, re-aim the satellite antenna.
Confirm that all cables are firmly connected and dry.
Clean off the dish.
Call the Service Center for assistance.
When reception deteriorates temporarily and recovers on its own
while receiving a satellite channel, check to make sure that
previously-set settings are retained correctly. If not, reset them
again.