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Page A-15
Appendix
Problems and Solutions Tables
A
PROGRAM GUIDE OR BROWSE BANNER
What Is
Happening
You try to display future
programs in the
Program Guide or
Browse Banner, but
find you cannot display
past a limited time.
You try to display past
programs (programs that
have ended) in the
Program Guide or
Browse Banner, but
you cannot find.
When you are using the
Program Guide or
Browse Banner, some
channels are missing.
Possible Why
The Program Guide and Browse
Banner
can only display programs
scheduled for a limited time
beyond the present.
The Program Guide and Browse
Banner
can only display programs
that have not yet ended. These
features cannot display a time
earlier than the present.
You have a Favorites List active
other than the list named “ALL
CHAN.”
What to Do
Try using the Program Guide or Browse Banner again later. By
that time, they may display programs for the time and date you
want.
You can change the active Favorites List while still in the
Program Guide, by pressing the Guide button on the remote.
You can choose another custom Favorites List or the “ALL
CHAN” list, which includes all the channels.
CHANGING CHANNELS
What Is
Happening
You enter the channel
number you want. The
channel changes, but the
new channel is not
exactly the channel you
entered. You are
channeling up or down
through the channels,
and the system is
skipping channels that
you know you have
purchased.
You can't change
channels even though
you enter the channel
number you want or use
the Up/Down buttons.
Possible Why
You may have made a mistake
entering the channel number. Or,
the channel number you entered
may be invalid.
If so, the channel displayed is the
closest possible to the channel you
entered.
If you were viewing a program and
entered a number to a channel that
you have not purchased, the
recorder will change to the
unpurchased program and display a
message. If a Favorites List other
than “ALL CHAN” is active, the
recorder will skip channels not on
the active list.
There may be a recording in
progress. This is a safety measure
to prevent the channel being
changed by mistake during
recording.
What to Do
Carefully retry entering the channel number you want.
Call the Service Center to make sure you have purchased the
channel.
Choose “ALL CHAN” as the active Favorites List.
Press the Pause button to temporarily stop recording, then
change channels, and press the Play button to resume recording.