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There is a problem with the
Program Guide information
transmitted to your recorder via the
satellites.
The recorder was just plugged in,
and is acquiring the satellite signal.
The satellite antenna may have
moved out of alignment with the
satellite signal.
Connecting cables may have
loosened or have moisture inside.
The dish may be full of snow or
debris.
There is interference with the
satellite signal.
You cannot watch the selected program, even though it is
displayed in the
Program Guide. Try a different program or
channel.
Wait a few minutes to see if the message is removed. Confirm
that the Signal Strength bar in the Point Dish and Signal
Strength
menu is green and is displaying the word “Locked.” If
it is not, re-aim the satellite antenna.Confirm that all the cables
are firmly connected and dry. Clean out the dish, call the Service
Center for assistance.
ATTENTION: “Your
Smart Card does not
currently have
authorization to view or
purchase this program.
Please wait or channel
up or down.”
ATTENTION:
“Acquiring satellite
signal.”
User and
Installation Guide
DIAGNOSTIC TEST
What Is
Happening
You are doing a Front
Panel or Remote
Control Diagnostic Test,
and the recorder turns
OFF.
You are doing a Front
Panel Diagnostic Test,
and the recorder displays
a failure message.
You are doing a Remote
Control Diagnostic Test,
and the recorder does
not respond when you
press a remote button.
You are doing a Remote
Control Diagnostic Test,
and the recorder
displays the
Diagnostics menu.
You are doing a Remote
Control Diagnostic Test,
and the recorder
displays a failure
message.
Possible Why
You pressed the Power button on
either the front panel or the remote
control.
The front panel buttons are not
working correctly.
Note: The front panel button lock
has no effect on this test.
You pressed the Address button, or
any of the VCR control buttons.
You pressed the Cancel button.
The remote control may be missing
batteries, the batteries may be
incorrectly placed in the remote, or
the batteries may be weak or dead.
If you have a UHF remote, signals
from a neighbor’s UHF remote
may be blocking signals from your
remote from reaching the recorder.
The remote control may be
damaged or defective.
What to Do
Turn the recorder back ON, and use the on-screen menus to
return to the Diagnostics menu. You can now resume the test,
but remember not to press the Power button.
Call the Service Center for assistance.
The Remote Control Diagnostic Test does not cover the Address
button or the VCR control buttons.
Pressing the Cancel button returns the recorder to the
Diagnostics menu. Select the Remote Control option to resume
the test, but remember not to press the Cancel button.
If the batteries are missing or dead, insert four fresh AAA-size
batteries. Note: You may need to reset the remote address for the
recorder before the recorder will respond.
To prevent UHF signal interference, you may reduce the
sensitivity of the recorder to UHF signals by installing a UHF
attenuator.
If the remote is damaged or defective, call the Service Center for
assistance.