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08
55
En
Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Inspect the other components and electrical appliances being used. If the
trouble cannot be rectified after checking the items below, ask your nearest Pioneer authorized
service center or your dealer to carry out repair work.
Problem
Remedy
The disc won’t play or is
automatically ejected
after loading.
• Make sure the disc is free from dirt and dust and is not damaged
(page 52).
• Make sure the disc is loaded with the label side face-up and aligned
properly in the disc tray guide.
• Incompatible region number: If the region number on a DVD-Video
disc does not match the number on the player, the disc cannot be
used (page 54). In this case the attention sentence “Incompatible disc
region number Can't play disc” is displayed on screen.
• Condensation inside the player: Allow time for condensation to
evaporate. Avoid using the player near an air-conditioning unit.
• Disc is loaded upside down: Reload the disc with the label side face
up.
DVD-Audio playback
stops.
• The disc may have been illegally copied.
Picture playback stops
and the operation
buttons cannot be used.
• Press
STOP
, then start playback again (
PLAY
).
• Press and hold the front panel
STANDBY/ON
button for about 10
seconds to switch the unit off, then press again to switch back on.
• Switch the power off once, unplug from the wall socket, then plug
back in and switch on again using the front panel
STANDBY/ON
button.
New settings made in the
Setup screen menus while
a disc is playing are
ineffective.
• Some settings can be changed while a disc is playing, but are not
effective until the disc is stopped then restarted: Press
STOP
, then
start playback again (
PLAY
).
Settings are canceled.
• When the power is cut due to power failure or by unplugging the
power cord, settings will be canceled: Press
STANDBY/ON
on the
front panel to turn the player off. Wait for
--OFF--
to disappear from
the display, then unplug the power cord.
The remote control
doesn't seem to work.
• The remote control is too far from the player, or the angle with the
remote sensor is too wide: Use the remote within its operating range
(page 20).
• The batteries are exhausted: Put in new ones (page 7).
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