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7 Problems during DVD playback
Symptom Cause Remedy
Playback is not possible.
A Parental Lock message is
displayed and playback is
not possible.
Parental Lock cannot be
canceled.
Dialog language (and
subtitle language) cannot be
switched.
No subtitles are displayed.
Playback is not with the
audio language and subtitle
language settings selected in
the SET UP MENU.
Switching the viewing angle
is not possible.
The picture is extremely
unclear/distorted and dark
during playback.
The loaded disc has a different
region number from this unit.
Parental Lock is ON.
The code number is incorrect.
You have forgotten your code
number.
The DVD playing does not fea-
ture multiple language record-
ings.
You can only switch between
options indicated in the disc
menu.
The DVD playing does not fea-
ture subtitles.
You can only switch between
options indicated in the disc
menu.
The DVD playing does not fea-
ture dialog or subtitles in the lan-
guage selected in the SET UP
MENU.
The DVD playing does not fea-
ture scenes shot from multiple
angles.
You are trying to switch to mul-
tiple angle viewing of a scene
that is not recorded from multi-
ple angles.
The disc features a signal to pro-
hibit copying. (Some discs may
have this.)
Replace the disc with one featur-
ing the same region number as
this unit. (See page 8.)
Switch Parental Lock OFF or
change the level. (See page 43.)
Input the correct code number.
(See page 45.)
Press the CLEAR button 10
times to cancel the code number.
(See page 57.)
You cannot switch among multi-
ple languages if they aren’t
recorded on the disc.
Switch using the disc menu.
Subtitles are not displayed if
they are not recorded on the disc.
Switch using the disc menu.
Switching to a selected language
is not possible if the language
selected in the SET UP MENU
is not recorded on the disc.
You cannot switch between mul-
tiple angles if the DVD does not
feature scenes recorded from
multiple angles.
Switch between multiple angles
when watching scenes recorded
from multiple angles.
Since this product is compatible
with the copy guard analog copy
protect system, when playing a
disc that has a signal prohibiting
copying, the picture may suffer
from horizontal stripes or other
imperfections when viewed on
some displays. This does not
mean this product is malfunc-
tioning.