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Chapter 5: Other Information
42 Chapter 5
Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.
Note: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit your home for a fee
to install your electronic entertainment system and to instruct you in its operation. For details about this service, call 1-888-206-
3359. For additional assistance while using your RCA product, please visit www.rca.com/customersupport.
TV won’t turn on
•Press the TV button.
•Make sure the TV is plugged in.
• Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
•Something might be wrong with your remote control. Press the POWER button on the TV. If the TV turns on, check the remote control
solutions on page 43.
•Try unplugging the unit for a few minutes and then plugging it back in.
Buttons don’t work
•If you’re using the remote control, press the TV button first to make sure the remote is in TV mode.
•Unplug the TV for two minutes and then plug it back in. Turn the TV on and try again.
TV turns off unexpectedly
•Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this happens
frequently, the voltage in your house may be abnormally high or low.
•Unplug TV. Wait five minutes. Plug it in again.
TV turns on unexpectedly
•You might have pressed CH+, CH- or OK on the remote accidentally.
•Make sure the component connected to the TV is turned on.
•Try another channel.
•If using the AV1 or AV2 IN jacks, make sure the TV is on the right Video Input Channel by pressing the SOURCE button until you see a
No sound, picture okay
•Press VOLUME up button to increase the sound.
Graphics and Illustrations contained in this document are for representation only.
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