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Issues Solutions and Explanations
PC Connection
A “Mode Not Supported”
message appears.
•
Set your PC’s output resolution so it matches a resolution supported
by the TV.
“PC” is always shown on the
source list, even if a PC is not
connected.
•
This is normal. “PC” is always shown in the source list, regardless of
whether a PC is connected.
The video is OK but there is no
audio.
•
If you are using an HDMI connection, check the audio output setting
on your PC.
Network Connection
The wireless network connection
failed.
•
The Samsung Wireless USB dongle is required to use a wireless
network.
•
Make sure the Network Connection is set to Wireless.
•
Make sure the TV is connected to a wireless IP sharer (router).
Software Upgrade over the
network fails.
•
Run Network Test in Network menu to confirm the connection.
•
If you have latest Software (SW) version, SW upgrade will not
proceed.