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Issues Solutions and Explanations
You have intermittent loss of
audio or video.
•
Check the cable connections and reconnect them.
•
Loss of audio or video can be caused by using overly rigid or thick
cables. Make sure the cables are flexible enough for long term use.
If mounting the TV to a wall, we recommend using cables with 90
degree connectors.
You see small particles when you
look closely at the edge of the
frame of the TV.
•
This is part of the product’s design and is not a defect.
The PIP menu is not available.
•
PIP functionality is only available when you are using an HDMI, PC, or
Component source.
POP (TV’s internal banner ad)
appears on the screen.
•
Select Home Use under Plug & Play mode. For details, refer to the
Plug & Play Feature.