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SYMPTOMS POSSIBLE SOLUTIONS PAGE
POWER
TV/DVD does not operate.
• Make sure the connection of AC cord is secured.
• Try another AC outlet.
• Unplug unit, then plug it back in.
21
TV BROADCAST RECEPTION
Poor sound or No sound.
• Station or Cable TV may have problems, try another station.
• Check Volume adjustments or mute.
• Check for sources of possible interference.
27
27, 28
71
Poor picture or No picture.
• Station or Cable TV may have problems, try another station.
• Check antenna or Cable TV connections, reorient antenna.
• Check for sources of possible interference.
• Check Picture setting.
27
14, 15
71
37
Poor reception on some
channels.
• Station or Cable TV may have problems, try another station.
• Station signal is weak, reorient antenna to receive weaker station.
• Check for sources of possible interference.
27
14
71
Poor color or no color.
• Station or Cable TV may have problems, try another station.
• Make sure channels are set into memory.
• Check Picture setting.
• Check antenna or Cable TV connections, reorient antenna.
• Check for sources of possible interference.
27
24
37
14, 15
71
Picture wobbles or drifts.
• Station or Cable TV may have problems, try another station.
• Make sure channels are set into memory.
• Cable TV company is scrambling signal.
• Check antenna or Cable TV connections, reorient antenna.
27
24
-
14, 15
No CATV reception.
• Check all Cable TV connections.
• Set Air/Cable selection to the Cable position.
• Station or Cable TV system problems, try another station.
15
24
27
Horizontal or diagonal bars on
screen.
• Check antenna or Cable TV connections, reorient antenna.
• Check for sources of possible interference.
14, 15
71
No reception above channel 13.
• Make sure Air/Cable selection is in the appropriate position.
• If antenna is used, check UHF antenna connections.
24
14
TV shuts off.
• Auto shut off feature worked.
• Sleep Timer is set.
• Power interrupted.
45
28
-
Closed - Caption is not
activated.
• TV station experiencing problems or program tuned is not closed
captioned. Try another channel.
• Check Cable TV connection or VHF/UHF antenna, reposition or
rotate antenna.
• Set “CC Setting” to “On” to turn on the closed caption decoder.
27
14, 15
35
Display is not shown in your
language.
• Select proper language in the menu options. 23
Troubleshooting
Use the following check list for troubleshooting when you have problems with your unit. Consult your local dealer or
service outlet if problems persist.
Be sure all connections are properly made when using with other units.
Understanding the Power Return feature
If the power is cut off while you are viewing the TV/DVD and the power is resupplied, the Power Return feature will
turn the TV/DVD on automatically. If the power is going to be off for a long time or you are going to be away from the
TV/DVD for a long time, unplug the power cord from the wall outlet to prevent the TV/DVD from turning on in your
absence.
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