The links for manual downloads on the Hisense website are incorrect. To access the manual you want-first locate it at http://product.hisense.com/en/Support/download_manual.jsp If you try to click the link for a manual you will get a "page not found error". Copy the number portion of the manual link address (ie: if the link was http://www.hisense.com:8050/enfile/1136438052397.pdf) then in a new browser window type http://product.hisense.com/enfile/1136438052397.pdf (using the number .PDF of the manual you need)