Hi my TV screen goes blank after being on for about 10 secs but the sound remains. I can then only change the volume or turn off using the remote. Any ideas!! Thanks

Asked by sarah on 03/20/2009 1  Answer

ManualsOnline posted an answer 15 years, 2 months ago

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3 Sarah - I have the same issue which started in the last few days and have just sent an email to their technical department to see if it can be resolved. If I hear anything back I will re-post here. Here's how I described the problem to them: * Upon switching the TV on from standby or from off both screen and sound work on the selected channel (previously tuned DTV or ATV channels). However, after a period ranging from a few seconds to 1-2 minutes the screen will go blank but the channel sound will continue to be heard. * The remote control appears to continue to operate, i.e. changing channel will alter the sound accordingly, but the screen remains blank. * No changes to screen occur from any other operation, e.g. activating "guide", changing picture mode, changing from DTV to ATV etc. * Putting the TV into standby or switching off at the mains resets this issue, and upon switching back on the cycle repeats with both image and sound briefly until the screen becomes blank and sound continues once again. The TV has remained in situ since purchase and no other changes to the environment have taken place which would explain this sudden failure.
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