TV WAS WORKING GREAT AT CUSTOMER HOUSE (CUSTOMER STATED THAT IT HAD TO BE HOOKED UP TO CABLE TO WORK ) MOVED IT TO MY HOME PLUGED IT IN A FEW WEEK LATER TO A DVD PLAYER GOT PICTURE AND SOUND BUT POOR QUALITY. HOOK IT UP TO CABLE BUT PICTURE VERY POOR, SNOWY, STATIC SOUND COULD ONLY GET ONE STATION SO i ATTEMPT TO RE-PROGRAM IT ADDED IN THE CHANNELS AND THE WENT ON TO PREFERENCES AND THEN GOT A PHONE CALL AND LOST TRAIN OF THOUGHT AND JUST CLICKED THE BUTTON A COUPLE OF TIME AND EVERY THING IS GONE NOTHING NOW NO PICTURE NO STATIC ANY INFO ON HOW TO SET IT BACK TO FACTORY SITTINGS WOULD HELP VERY MUCH. HAVE UNPLUGGED IT AND THE PLUGGED IT BACK IN BUT STILL NOTHING PLEASE HELP thank YOU ALSO NEED MANUAL AND REMOTE