The iView 1800HD player worked fine for about six months. The player was primarily used for DVD's and the upconvert feature. Suddenly, after playing a DVD for about 30 minutes, the video freezes and none of the remote or local buttons function. Thus, the unit is lost. I unpowered the unit by unplugging the unit. I attempted to replay the DVD and the same feature occured. I tried another DVD with similar problems. However, same DVD in another player works fine. Thus, so much for a short-lived warrenty.

Asked by Peter on 07/05/2009 1  Answer

ManualsOnline posted an answer 15 years, 5 months ago

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0 Problem iView1800HD with frozen video. I drove to the factory in Chino, Ca. Beforehand, the customer service rep. comments about repair or replace with same day service. Upon arrival, the customer service tech. took my unit and shortly afterwards, provided another unit. Unfortunately, the replaced unit was additionally defective as stated on the side of the box. This time, the microphones would not function. Thus, the saga continues.
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