Hello I am writing this email because my dvd player stopped working. Actually, it comes on and attempts to read the disk in the drive but then it says NO PLAY. I know it does that when the tv guardian is set and the setting blocks that disk from playing so I was playing my Bible like I always do before I go to bed and it said no play. I called the number on my dvd player and the agent told me to unplug it and it would reset it and fix the problem, but it did not. I turned off all the parental settings and unlocked the settings too. I went away for a week and came back the problem still exist. I put another dvd in, not my Holy Bible dvd, How to Lose A Guy In 10 days and it started to play and then it skipped a little and then it said NO PLAY. I do not know what else to do. Can you help me resolve the problem? I can be reached at the email address listedin my registration. Thank You in advance for all of your help. Warm Regards, Dawn Elizabeth Gordon