Yes I do need help. I have called the number on the box of Memorex vcr tapes with no help from them. And also cannot find my user manual for this Sanyo dvd/vcr player Model # DVM-7200 serial # 25 X55559 B A. I forgot how to change to EP instead of SP.. please help I need it to run as long as possible but am only getting like 2 hours if that. Thanks..