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Agilent Technologies’ Test and Measurement
Support, Services, and Assistance
Agilent Technologies aims to maximize the value you receive,
while minimizing your risk and problems. We strive to ensure
that you get the test and measurement capabilities you paid
for and obtain the support you need. Our extensive support
resources and services can help you choose the right Agilent
products for your applications and apply them successfully.
Every instrument and system we sell has a global warranty.
Support is available for at least five years beyond the produc-
tion life of the product. Two concepts underlie Agilent’s
overall support policy: “Our Promise” and “Your Advantage.”
Our Promise
“Our Promise” means your Agilent test and measurement equip-
ment will meet its advertised performance and functionality.
When you are choosing new equipment, we will help you with
product information, including realistic performance specifica-
tions and practical recommendations from experienced test
engineers. When you use Agilent equipment, we can verify that
it works properly, help with product operation, and provide
basic measurement assistance for the use of specified capabili-
ties, at no extra cost upon request. Many self-help tools are
available.
Your Advantage
“Your Advantage” means that Agilent offers a wide range of
additional expert test and measurement services, which you
can purchase according to your unique technical and business
needs. Solve problems efficiently and gain a competitive edge
by contracting with us for calibration,extra-cost upgrades, out-
of-warranty repairs, and on-site education and training, as well
as design, system integration, project management, and other
professional services. Experienced Agilent engineers and tech-
nicians worldwide can help you maximize your productivity,
optimize the return on investment of your Agilent instruments
and systems, and obtain dependable measurement accuracy
for the life of those products.
By internet, phone, or fax, get assistance with all your
test and measurement needs.
Online Assistance
www.agilent.com/find/assist
Phone or Fax
United States:
(tel) 1 800 452 4844
Canada:
(tel) 1 877 894 4414
(fax) (905) 206 4120
Europe:
(tel) (31 20) 547 2323
(fax) (31 20) 547 2390
Japan:
(tel) (81) 426 56 7832
(fax) (81) 426 56 7840
Latin America:
(tel) (305) 269 7500
(fax) (305) 269 7599
Australia:
(tel) 1 800 629 485
(fax) (61 3) 9272 0749
New Zealand:
(tel) 0 800 738 378
(fax) (64 4) 495 8950
Asia Pacific:
(tel) (852) 3197 7777
(fax) (852) 2506 9284
Product specifications and descriptions in this
document subject to change without notice.
Copyright © 1998, 2000 Agilent Technologies
Printed in U.S.A. 7/00
5963-6858E