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Symptom
The DVD video player
does not start playback
Buttons do not work
The remote control
does not work properly
MP3 won’t read disc or
it skips
40
APEX DIGITAL
41
APEX DIGITALMD - 100 MD - 100
Tr oubleshooting Guide
Cause
• No disc is inserted.
• An unplayable disc is
inserted.
• The disc is placed
upside down.
• The disc is not placed
within the guide.
• The disc is dirty.
• A menu is on the
TV screen.
• The parental lock
function is set.
• Power supply
fluctuation or other
abnormalities such as
static electricity may
interrupt correct
operations.
• The remote control is
not pointed at the
remote sensor of the
DVD video player.
• The remote control is
too far from the DVD
video player.
• The batteries in the
remote control are
exhausted.
• Software use may not
be compatible with
player.
Correction
• Insert a disc. (Check that the
DVD or VCD or audio CD indicator
in the DVD displays is lit.)
• Insert a playback disc. (Check
the disc type and color system).
• Place the disc with the playback
side down.
• Place the disc on the disc tray
correctly inside the guide.
• Clean the disc.
• Press the SETUP button to turn
off the menu screen.
• Cancel the parental lock function
or change the parental lock level.
(The Pre-set password is 3308.)
• Turn the power on or off with the
POWER button. Or disconnect
the power plug and insert it into
the power port again.
• Check each button on the
remote, make sure it is in
normal position.
• Point the remote control at the
remote sensor of the DVD video
player (left side).
• Operate the remote control
within about 7m.
• Replace the batteries with new
ones.
• Reburn disc. Check website for
instruction.
• Try using new editions of
software such as Adaptec’s “Easy
CD Creator” or NTI
Tr oubleshooting Guide
Check the following guide for a possible correction to a problem
before contacting customer service.
Check FAQ at our website: www.apexdigitalinc.com
SYMPTOMS AND CORRECTION
Symptom
No power
No picture
No sound
The playback
picture has
occasional distortion
Brightness is unstable
or noises are produced
on playback pictures
The DVD video player
does not start playback
Cause
• The power plug is
disconnected
• The TV is not set to
receive DVD output
• The video cable is not
connected securely
• The equipment
connected with the
audio cable is not set to
receive DVD signal
output.
• The audio cables are
not connected securely.
• The power of the
equipment connected
with the audio cable is
turned off.
• The setting of output
sound type is not
correct.
• The disc is dirty.
• It is in fast forward
reverse playback.
• The copy protection’s
effect.
Correction
• Connect the power plug into the
power port securely.
• Select the appropriate video
input mode on the TV so the
picture from the DVD video player
appears on the TV screen.
• Connect the video cable into the
jacks securely.
• Select the correct input mode of
the audio receiver so you can
listen to the sound from the DVD
video player.
• Connect the audio cable into the
jacks securely.
• Turn on the equipment
connected with the audio cable.
• Set the audio setting correctly.
• Eject the disc and clean it.
• Sometimes a small amount of
picture distortion may appear.
This is not malfunction.
• Connect the DVD video player to
the TV directly.
Continued