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Before calling for repair service, check the following items for possible remedies to the
encountered symptoms.
If your problem is not solved, turn your unit off and then on again once.
Never attempt to repair a defective unit yourself.
Troubleshooting
38
Note:
Symptoms
Check item
!
This may be caused by obstruction to the antenna due to high rise buildings
or hills. Using a highly directional antenna may improve the picture.
“Ghost” or double images
!
!
Check that the AC power cord is plugged into the mains socket.
Unplug the power cord, wait for 60 seconds. Then re-insert plug into the
mains socket and turn on the unit again.
No power
!
!
!
!
!
!
Check antenna connections at the rear of the unit to see if it is properly
connected to the unit.
Possible broadcast station trouble. Try another channel.
Adjust the contrast and brightness settings.
Check the Closed Captions control. Some TEXT modes could block the
screen.
Select a correct input.
Is a non-compatible signal being input?
No picture
!
!
!
Increase the VOLUME.
Check that the unit is not muted.
Check that the Speaker item in SOUND menu is set to ON.
Good picture but no sound
• Adjust the contrast, color and brightness settings.
Good sound but poor color
!
!
Sometimes, poor picture quality occurs when having activated an S-VHS
camera or camcorder connected and having connected another peripheral
at the same time. In this case, switch off one of the other peripherals.
Check whether the room is too bright.
Poor picture
!
Check the antenna connection.
!
!
This may be caused by electrical interference (e.g. hairdryer, nearby neon
lights, etc.).
Turn off the equipment.
!
!
!
!
Check whether the batteries are working. Replace if necessary.
Clean the remote control sensor lens on the unit.
Do not use the remote control under strong or fluorescent lighting.
The batteries should be inserted with polarity (+, -) aligned.
Snowy picture and noise
Horizontal dotted line
Television not responding to
remote control
!
Check if you have selected the correct VGA mode in your PC.
No stable or not
synchronized VGA picture
No output from one
of the speakers
!
Adjust Balance in the SOUND menu.
+ Do not use in hot and cold rooms (locations)
• When the unit is used in rooms (locations) with low temperature, the picture may leave trails or appear slightly
delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.
• Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or
near a heater, as this may cause the cabinet to deform and the LCD panel to malfunction.
(Storage temperature: 0°C to +50°C Working temperature: 5°C to +40°C )
Control buttons do not work.
!
Unplug the power cord, wait for some seconds. Then re-plug the power
cord and turn on the unit again.