Filter
Top Products
Troubleshooting
If your DVD player does not seem to be functioning properly, check the items below before you contact a service center.
Symptom Check
Power does not turn on or suddenly turns off Make sure the AC Power cord is securely plugged into an AC outlet.
Turn the power off and then back on.
Battery pack is in place but
the power does not turn on
or suddenly turns off
Check that the battery pack is charged. If not, recharge it.
Remote control does not work Check that the battery is inserted in the "+" and "-" directions properly.
The batteries may be dead. Replace them with new batteries.
Check that the signal transmission is directed at the remote control sensor on
the DVD player.
Disc does not play Check that the disc is a DVD, DVD-RW, VIDEO CD, or AUDIO CD.
Do not use a disc that has scratches or dirt.
Check that the label-side of the disc is facing up.
The pick-up lens of the DVD player may be dirty. Contact the service center for
lens cleaning.
No picture Check if the LCD on/off switch is stuck, and cannot move freely when the top
cover is open.
No picture and sound Check INPUT/OUTPUT is switched to OUTPUT not INPUT.
With power turned on, slide INPUT/OUTPUT once.
No sound Check the volume setting. If set to zero, turn up volume level.
Check that the headphones are plugged into the PHONES and Audio jack.
Speakers cannot be used with the headphones.