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MULTI-FUNCTION LD CARD
6. Troubleshooting
6.1 Calling Your Supplier
If you determine that your Multi-Function LD Card is malfunctioning, do not
attempt to alter or repair it. Contact your supplier. The problem might be
solvable over the phone.
Before you do, make a record of the history of the problem. Your supplier
will be able to provide more efficient and accurate assistance if you have a
complete description, including:
• The nature and duration of the problem.
• When the problem occurs.
• The components involved in the problem.
• Any particular application that, when used, appears to create the problem
or make it worse.
6.2 Shipping and Packaging
If you need to transport or ship your Multi-Function LD Card:
• Package it carefully. We recommend that you use the original container.
• Before you ship a unit for repair or return, contact your supplier to
get a Return Authorization (RA) number, and make sure you include
everything you received with the unit when you ship it.