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If you experience problems with your Set Top Box/Blu-Ray Player, we recommend you follow the below
suggestions first which are outlined to assist you with any basic issues. If you continue to have
problems we recommend you contact the Bush Service and Warranty
Toll Free Number - 1800509394 .
NO PICTURE OR SOUND
Ensure the power button is on.
Ensure the power outlet is operational.
Ensure the power cord is not damaged.
Ensure the power plug is connected firmly to the outlet.
PICTURE BUT NO SOUND
Ensure the audio jacks are securely connected.
Ensure the audio connector is not damaged.
Ensure you have set the player's Audio settings correctly.
Ensure you have entered the correct AV input for your TV.
Ensure the audio is not set to mute.
SOUND BUT NO PICTURE
Ensure the video jacks are securely connected.
Ensure you have entered the correct AV input for your TV.
Ensure the video connector is not damaged.
Ensure you have set the player's VIDEO settings correctly.
POOR PICTURE OR SOUND
Ensure you have set the player's Audio settings correctly.
Ensure the disc is not scratched or stained.
Ensure the AV connector or the output terminal is not damaged.
REMOTE NOT WORKING
Make sure the mains power and the unit's power is is on.
Ensure the remote batteries are working.
Point the remote control directly at the player's IR sensor.
Remove any obstacles between the remote and the IR sensor.
UNIT NOT WORKING
Turn off the power, and then turn it on again.
NO DISC DISPLAYED
Conduct a Factory Reset
Ensure you have put the disc on the tray.
Ensure the disc is not upside down.
Ensure the disc is not distorted, stained or scratched.
Troubleshooting