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Chapter 5
Page 138
Reference
DISH Pro Twin LNBF
074
• The receiver gives you three
chances to enter the correct
password. If you fail to do so, the
receiver “times out” and will not
allow you to try again for several
minutes.
• Wait a few minutes and then try again to enter the password.
Note: The “time out” feature is designed to prevent someone
from trying password after password until he or she happens to
guess the right one and so gains unauthorized access to the
receiver.
078, 079, 080
• You may not have connected the
receiver to an active telephone
line. Or, the telephone line may
be defective.
• Maybe the receiver is connected
to a DSL (Digital Subscriber
Line) phone line.
• Connect the receiver to an active telephone line.
Make sure that the telephone line to which you connect the
receiver is working properly.
Note: To be able to order Pay-Per-View programs, you must
keep the receiver connected to an active telephone line at all
times. If your setup includes more than one receiver, this applies
to each receiver. The receiver uses the telephone line to make
toll-free calls, usually in the middle of the night, to send
information to the Customer Service Center.
• Install a DSL filter between the receiver and the telephone
wall jack.
093
• You may have set up the receiver
to reset itself back to the “factory
defaults,” that is, the settings it
had when it was shipped from the
factory.
• If you want to reset the receiver to its factory default settings,
select the Yes option. If not, select the No option.
What’s Happening What’s Wrong What You Can Do
When you run Check Switch, you do not
see "Twin" identified as a Device or LNBF.
All entries show "X"s.
• The DISH Pro Twin LNBF may not be
properly connected.
• Cables may be too long, over 200 feet.
• Cables may not be rated for 2150 MHz.
• You may have DISH Pro Adapter
installed on a DISH Pro receiver.
• May have a non-DISH Pro switch or
LNBF or incompatible accessory
device* in the system.
• Check all cable connections in your
system and run Check Switch again.
• Make sure cable length between
receiver and DISH Pro Twin does not
exceed 200 feet. Rerun check switch.
• Make sure cable is rated for 2150 MHz.
Rerun check switch.
• Remove the DISH Pro Adapter; this
device is only for non-DISH Pro
receivers. Rerun check switch.
• Remove any non-DISH Pro switches/
LNBs or incompatible accessory
devices* from the system. All LNBs
and switches must be DISH Pro. Rerun
check switch.
When you run Check Switch, you see
"Twin" identified as the Device/LNBF and
Satellite shows "Conn" but you do not see
"Satellite Reception Verified".
• The DISH Pro Twin LNBF is connected
but no satellite signal is present.
• Check the point dish/signal screen to
confirm you have satellite signal. If not,
check your dish antenna to ensure the
DISH Pro Twin is installed properly, the
dish is pointed/peaked on the satellite
signal and there is nothing blocking the
signal path to the dish. Rerun check
switch.
When you run Check Switch, you see
"Satellite Reception Verified" but you see
"Feed" instead of "Twin" identified as the
Device/LNBF.
• The DISH Pro Twin is connected but
something in the system may be
blocking the switch commands.
• Check the cable path between the DISH
Pro Twin and the receiver and remove
any incompatible accessory devices*.
Rerun check switch.
When you run Check Switch, you do not
see "Twin" identified as a Device or LNBF,
but odd transponders are detected only on
one satellite.
• You may have DISH Pro Adapter
installed on a DISH Pro receiver.
• May have a non-DISH Pro switch or
LNBF in the system
• Remove the DISH Pro Adapter; this
device is only for non-DISH Pro
receivers. Rerun check switch.
• Remove any non-DISH Pro switches/
LNBs from the system. All LNBs and
switches must be DISH Pro. Rerun
check switch.
Message Number Possible Reason What to Do