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FREECOM FX-5
18
GB
4
Freecom Internet Service
Freecom Technologies have the following service available on the Internet at
www.freecom.com
Online information about technical problems
current product information
Drivers, driver updates and software information
Forum
Support Hotline
The following hotlines are available if you still are unable to get your Freecom
device to work properly after reading the manual and the suggestions for
correcting errors:
Hotline Email
België (NL)* 0 78 25 00 00 supportnl@freecom.com
Belgique (F)* 0 78 25 00 01 supportfr@freecom.com
Belgien (D)* 0 78 25 00 02 supportde@freecom.com
Danmark 33 11 42 00 supportint@freecom.com
Deutschland 020 37 68 09 50 supportde@freecom.com
Österreich +49 (0)20 37 68 09 50 supportde@freecom.com
France 01340 472 05 supportfr@freecom.com
Nederland 015 888 0110 supportnl@freecom.com
Norge 62 82 13 67 supportint@freecom.com
Schweiz (D) 0848 88 99 10 supportde@freecom.com
Suisse (F) 0848 88 77 10 supportfr@freecom.com
Suomessa 03 - 6 10 13 82 supportint@freecom.com
Sverige 08 - 29 66 00 supportint@freecom.com
United Kingdom 01423 704 715 supportuk@freecom.com
Ireland +44 1423 704 715 supportuk@freecom.com
USA 510 548 48 49 supportusa@freecom.com
other countries +31 (0) 1 58 88 01 10 supportint@freecom.com
* (alléén in België/seulement pour la Belgique/nur in Belgien)
If possible, try to call from a phone near your computer.
Please have the following information on hand for your call:
the serial number on the rear of your Freecom drive
the revision no. of the "Freecom Manual and Driver" CD
information on the power supply
the version number of your operating system and the software you are
having problems with
the precise error description or error message displayed
the name and the model of your computer and, in case it is needed, the
installed hardware
Is the problem reproduced every time?
Has this problem occurred before? If it is a new one, have you recently