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Symptom Remedy
Picture rolls vertically
Different color marks on screen
Poor reception on some channels
Picture OK, sound poor
No reception of digital signals
The entered channel number changes
automatically
Remote control doesn’t work
Problems on Closed Caption
Misspelled captions are displayed.
Captions are not entirely displayed, or
captions are delayed behind the dia-
logue.
Captions are displayed as a white
box.
No caption is displayed in the Closed
Caption-supported program.
No caption is displayed when playing
the videotape containing captions.
Black box is displayed in the screen.
• When the outside antenna is used, check the wire condition and
connection.
• Electric waves may be interfered due to the electric appliances,
etc. nearby.
• Try to view other channels. It may be the problem on the broad-
casting station.
• Move the TV apart from electric appliances nearby. Turn off the
power and wait for about 30 minutes, then turn it on again.
• Try to view other channels. It may be the problem on the broad-
casting station.
• Check the antenna or cable connection to the main unit.
• When the outside antenna is used, check the wire condition and
connection.
• Electric waves may be interfered due to the electric appliances,
etc. nearby.
• Try to view other channels. It may be the problem on the broad-
casting station.
• Electric waves may be interfered due to the electric appliances,
etc. nearby.
• Try to view other channels. It may be the problem on the broad-
casting station.
•
Make sure that Autoscan in the setup screen has been completed.
It will be required when you setup TV for the first time or when TV
is moved to a location where other channels are broadcast.
• The selected channel does not exist at that time. There are not
always minor-channels being broadcast.
• When Autoscan is interrupted and not completed, some chan-
nels will not be received. Make sure to complete Autoscan in the
setup screen.
•
Many digital channels have alternate channel numbers. TV changes the
numbers automatically to the ones signifying the broadcasting stations.
These are the numbers used for analog broadcasts.
• Check the antenna or cable connection to the main unit.
• Check the battery life of the remote control.
• Check if there is an obstacle between the sensor and the
remote control.
• Test the signal output. If OK, then possible remote sensor trou-
ble. (Refer to “IR SIGNAL CHECK” on page 34.)
• Closed captioning production companies may broadcast pro-
grams without correcting the misspelling in a live broadcast.
•
Captions that are delayed a few seconds behind the actual dialogue
are common for live broadcasts. Most captioning production compa-
nies can display a dialogue to a maximum of 220 words per minute. If
a dialogue exceeds that rate, selective editing is used to insure that
the captions remain up-to-date with the current TV screen dialogue.
• When electric waves are interfered due to buildings, weather
conditions etc., incomplete captions may be displayed.
• Broadcasting station may shorten the program to insert the
advertisement. The closed caption decoder cannot read the
information of the shortened program.
• The videotape may be illegally copied, or the caption signal may
fail to be read while copying.
• “Text” mode is selected for caption. Select “CC1”, “CC2”, “CC3”,
“CC4” or “Off”.
MISCELLANEOUS
The LCD panel is manufactured to provide many years of useful life. Occasionally a few non active pixels
may appear as a fixed point of blue, green or red. This is not to be considered a defect in the LCD screen.
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