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Troubleshooting
Q: What is digital TV?
A: Unlike the traditional analog broadcasting that is subject to interference and
noise, digital TV transmits and receives pictures and sounds by converting
them into digits. Currently there are 3 global digital TV standards: DVB-T, ATSC
and ISDB. Among them, DVB-T is the most popular standard now, and this TV
card supports the DVB-T standard. For more information on DVB, visit the
website at www.dvb.org.
Q: How to switch between analog TV and digital TV?
A: To switch between TV systems, you have to manually change the TV signal
sources, and go to [Settings] > [Signal Settings] > [Capture Device] in
PowerCinema to change the setting to [713x BDA Digital Capture] or [713x BDA
Analog Capture]. Then perform a channel scanning again, and you can watch
TV after the scanning is completed.
Q: Why do I have so few digital channels? Why does the signal delay?
A: The reason may be that the digital signals received are not strong enough. To
increase the signal strength, place the digital antenna at an open place or near
an outdoor location.
Q: Why can I not receive digital TV?
A: Please make sure that your location is inside the digital TV (DVB-T) broadcast-
ing area. Place the digital antenna at an open place or near an outdoor location.
The signal reception may be weak due to the effect of additional sheltering
obstacles.
Q: Why is the installation of PowerCinema in Windows 2000/Me not available?
A: PowerCinema uses a module in Windows XP SP1, so it can only be installed
in Windows XP SP1 or update.
Q: Why do I get a poor resolution for analog TV?
A: Please make sure that the analog signal source is not interfered. Too many
branch cables will weaken the signals. You can install a signal booster to
increase the resolution.
Q: Why can I not find any information in EPG? Why does EPG not display correctly?
A: EPG is only available when the information is provided by your digital TV
service provider. No EPG available indicates tat your service provider does
not provide EPG information. Incorrect EPG display may be caused by poor
signal reception. Adjust the antenna location and try again.
Q: Why is the Time-Shifting function not working?
A: Please make sure that the Time-Shifting function is enabled: check TV [Settings]
> [Signal Settings] and set the [Enable Time-Shifting] to Yes. The Time-Shifting
function needs more computer resources, including a Pentium?2.4GHz (or
higher) processor and 1GB free hard disk space.
Q: Why does the computer respond slowly?
A: Please close other applications, and make sure the computer meets the system
requirements. In addition, you can close the Time-Shifting function (it is enabled
by default) to free some computer resources.