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Troubleshooting
For the sake of time and cost, it is strongly recommended that you check out
the problem by yourself according to the instructions listed hereunder before
contacting the after-sales service for technical assistance.
Note: Production of the plasma screen requires high and precision technologies. However,
there might be some dark or bright (red, blue or green) spots, or some anomalistic stripes or
spots. This is not defect. If the TV set is used in an area 2,400 meters above the sea level where
the air pressure is below 750hpa, the picture on the plasma screen may be affected and a
muffled sound might be produced. These phenomena might happen in the area 1,500 meters
above the sea level. This is resulted from difference between air pressures inside and outside
the display. This is not a defect covered by the limited warranty.
NOTE
Design and specifications are subject to change without notice.
The dimension in this manual is a approximation.
Note: Do not leave the television with static picture in an extended period as it may
result in residual image on your television screen.
Problem Possible remedies
No picture, no sound Turn on the power supply;
Properly plug the TV set to the power socket;
Check to see if the power cable of other appliance is plugged in the
TV set. Make sure that the power cable of the TV set is properly
connected.
Good picture, no sound Depress the volume button;
Check out the audio frequency input signals.
Failure of remote
controller
Check to see if the remote controller and plasma display receiving
window are blocked by other objects and if batteries are properly
loaded.
No color, weak color or
poor picture
Designate the item of color from the Picture menu and depress the
volume button;
Keep the display and VCR separate a reasonable space;
Activate some functions to store picture brightness;
Make sure that the display and signal source are available and
turned on.
Excessive brightness or
darkness
Adjust brightness or contrast.
Picture too big or small Adjust the setup of sizes.
One speaker failure Balance the sound in the menu.
Slight sound from display It is a normal phenomenon.
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