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Useful Information
Troubleshooting
No.
Items Notes
1
Buzzing sound from Plasma
display panel.
A buzzing sound may be heard when the plasma television is turned on in a very quiet
room. This is due to the plasma panel drive circuit when it is functioning. The buzzing
sound is normal and is not a malfunction.
2
Infrared interference
Some infrared rays are emitted from the plasma television panel that might affect the
operation of other infrared controlling equipment.
3
Bright and dark spots
High precision technology is used to manufacture the plasma television. But there
maybe points that do not illuminate, points that are too bright, and points with color
different from that of the periphery. Please note that this is not a mafunction.
4
Picture Image
In some cases, residual images may remain after the short term display of still images
when the picture changes.
5
Display panel surface
temperature is too high.
The plasma display panel display images by means of electrical discharges inside the
panel. This may cause the temperature of the panel surface to increase. Please note that
this is not a malfunction.
6
Plasma Surface
A reinforced glass filter is installed over the plasma panel surface. A strong impact to
the front panel risk a danger of glass breakage.
7
Transportation
Please transport the plasma television in it's packing box and placed in an upright
position. Do not transport the plasma television in a horizontal position. This increases
the posibility of panel breakage and pixel failure.
8
Granular spots
When a screen is seen at point-blank range, a random fine grain may be visible in the
dark areas of the picture.
9
High temperature
environment
High temperature affect the electric discharge/luminescence characteristic of the PDP
panel. Do not place the plasma television in high temperature environments.
10
Operation
Operating altitude: 800 to 1,114hPa (6,194ft to -2,484ft). Operating temperature: 41˚F
to 95˚F.
11
Storage
Storage altitude: 300 to 1,114hPa (31,912ft to -2,484ft). Storage temperature: 5˚F to
140˚F
12
Power ON or OFF
Repeatedly turning the plasma television Power ON and OFF at short intervals may
result in failure of the television.
1. Plasma Television Troubleshooting
2. TV Guide On-Screen
TM
System Frequently Asked Questions
My Guide listings disappeared after a power failure.
You should begin to receive listings again within 24 hours.
Some channel numbers in the Guide are incorrect.
You can correct them using Change Channel Display under Setup.
I have not received any Guide show listings.
Listings usually begin to appear within 24 hours after a successful Setup. It may take up to 5 days to receive a full
8 days of program listings.
• Check the connections between the TV, cable, antenna, and the IR cable if using a cable box.
• Verify Setup information under Change System Settings.
• Make sure the cable box is On, if applicable.
• Review Screen 4 and Screen 5 in the Initial Guide Setup section.
A show I set to Record did not occur.
• Make sure your recorder is turned Off before the recording begins.
• Make sure there is a tape or DVD in the VCR or DVD Recorder.
• Check the Schedule menu and verify that the show is listed before recording begins.
• Check the placement of the IR cable in front of your recorder.
The TV did not tune to a show I scheduled with the Reminder feature.
• Check the Schedule menu and verify that the show is listed.
• If you have a cable box, check the IR cable.
I set a show to Auto-Tune and it did not.
• Check the Schedule menu and verify that the show is listed as a Reminder.
• Highlight the show under Listings and do the following:
• Press the Menu button on the remote.
• Use the down arrow to highlight Edit Reminder, and press SE:ECT.
• Verify the Auto-Tune option reads Yes.
• The TV must be On at the scheduled time for Auto-Tune.
I set a show with the Power On TV option and it did not.
• Check the Schedule menu and verify that the show is listed as a Reminder.
• Highlight the show under Listings and do the following:
• Press the Menu button on the remote.
• Use the down arrow to highlight Edit Reminder, and press SELECT.
• Verify the Power On TV option reads Yes.
• The TV must be Off at the scheduled time for Power On TV.