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Reference
Troubleshooting guide
Before requesting service, make the below checks.
Power Page
Operation
Picture
≥When progressive output is on, refer also to “Progressive video” below.
Progressive video
No power. ≥Insert the AC power supply cord securely into a known active AC outlet. 5
The unit switches to the
standby mode.
≥This is a power saving feature. You can turn it off if you would prefer (Set Up—Off Timer—
Off). Press [Í, DVD POWER] to turn the unit on.
≥One of the unit’s safety devices may have activated. Press [Í, DVD POWER] to turn the unit
on.
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The unit is on but cannot be
operated.
≥Some operations may be prohibited by the disc.
≥The unit is hot (“U14” appears on the display). Wait for “U14” to disappear.
≥One of the unit’s safety devices may have activated.
Reset the unit as follows:
1.Press [Í, DVD POWER] to switch the unit to standby.
If the unit doesn’t switch to standby, press and hold [Í, DVD POWER] for about 10 sec-
onds. The unit is forcibly switched to standby.
Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.
2.Press [Í, DVD POWER] to turn the unit on.
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—
The images from this unit do
not appear on the television.
≥Make sure that the television is connected to the AUDIO/VIDEO terminal, S-VIDEO OUT ter-
minal or COMPONENT VIDEO OUT terminal on this unit.
≥Make sure that the television’s input setting (e.g., VIDEO 1) is correct.
≥You have set “TV Type” to “4:3 (480P)” or “16:9 (480P)” in the TV Screen menus, but the
television isn’t compatible with progressive signals. Press and hold [∫] and [TIME SLIP] on
the unit at the same time for about 5 seconds. The setting will change to interlace.
5
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—
Television reception worsens
after connecting the unit.
≥This can occur because the signals are being divided between the unit and the television.
It can be solved by using a signal booster, available from audio-visual suppliers. Consult your
dealer if reception does not improve.
—
Screen size is wrong. ≥Check the settings on your television.
≥Check the settings for “TV Type”, “4:3 TV Settings for DVD-Video” or “4:3 TV Settings for
DVD-RAM” in the TV Screen menu.
—
10, 47
On-screen messages do not
appear.
≥Go to the Display menu and select “Automatic” for “Status Messages”.
≥Press [STATUS] to show the on-screen messages constantly.
47
39
The blue background does
not appear.
≥Go to the Display menu and select “On” for “Blue Background”. 47
There is ghosting. ≥Turn “MPEG-DNR” off if it is on. 38
Play stops for a moment dur-
ing Quick View.
≥Play may stop where two play lists join, but this is not a malfunction. —
There is ghosting when pro-
gressive output is on.
≥Set “Progressive” to “OFF”. This problem is caused by the editing method or material used on
DVD-Video, but should be corrected if you use interlace output.
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There is no apparent change
in picture quality when
adjusted with the Video menu
in the on-screen menus.
≥The effect is less perceivable with some types of video. —