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General
Troubleshooting
Problem Possible Solutions
One or some channels can’t be
displayed
● These channels may be locked. Please unlock them (see Lock settings).
● These channels may be set to hidden in the master channel list. You may mark them
with the tick symbol to cancel hidden or select them with 0-9 number buttons.
Lost password
● On the password screen, enter the following master password: 1397. You may use the
master password to set a new password as desired. Please remember your new
password and keep it carefully.
Some items can’t be accessed
● If a setting option appears in gray, this indicates that the settings option is unavailable
in current input mode.
TV cabinet creaks
● When the TV is in use, there is a natural rise in temperature, causing the cabinet to
expand or contract and may be accompanied by a slight creaking noise. This is not a
malfunction.
Control buttons do not operate
● Disconnect the power cord and wait for a few seconds. Then re-plug the power cord
and turn on the unit again.
If your problem is not solved, turn your unit off and then on again.
Never attempt to repair a defective TV yourself.
Notes:
Cautions:
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