Filter
Top Products
23
Troubleshooting
If there is no picture or the TV does not operate normally, make sure the problem isn’t
due to the reasons indicated below.
If the problem persists even after taking the measures indicated, please contact a
service technician.
Cannot turn the TV on
•Press the Main power button on the TV.
• Connect the power cord to the AC outlet.
The screen turns blue
• Is the BLUE BACK function on?
(see page 14.)
Remote control inoperable
•Replace the batteries. (see page 3.)
Buttons on front of the TV do not
work
•Switch the CHILD LOCK function off.
(see page 14.)
TV does not respond immediately
•Press the main power button on the TV to
turn off the main power. Press the main
power button again to turn on the TV. If the
TV returns to a normal state, operation is
normal.
The TV turns off suddenly
• Is the OFF TIMER function set to operate?
(see page 10.)
• Is the AUTO SHUTOFF function on?
(see page 14.)
Poor sound
•Press the SOUND SYSTEM button to select
another sound system. (see page 8.)
•Adjust the sound settings. (see page 17.)
• If there is noise during mono sound output,
press the
button to select
“MONO”. (see page 10.)
Poor picture
•Press the COLOUR SYSTEM button to select
another colour system. (see page 8.)
•Adjust the picture settings. (see page 17.)
• Is a component signal output device, such
as a DVD player, connected correctly?
(see page 5.)
• Is the VIDEO-2 SET function setting correct?
(see page 15.)
• If noise (snow) totally blocks out the
picture, check the following.
- Have the TV and aerial been connected
properly?
- Has the aerial cable been damaged?
- Is the aerial pointing in the right direction?
- Is the aerial itself faulty?
• If the TV or aerial suffer interference from
other equipment, stripes or noise may
appear in the picture. Move any equipment
which can cause interference away from the
TV.
• If the TV or aerial suffer interference from
signals reflecting from mountains or
buildings, double-pictures (ghosting) will
occur. Change the aerial’s direction or
replace it with an aerial with better
directionality.
• When a white and bright still image (such
as a white dress) is displayed on the screen,
the white part may look as if it is coloured.
When the image disappears from the screen,
the unnatural colours will also disappear.
The picture is tilted
<AV-29V311/AV-29V511/AV-29V531 only>
•A picture may be tilted due to the influence
of the earth’s magnetism. In this case, use
the PICTURE TILT function to adjust the tilt.
(see page 13.)
*GGT0015-001C-E p.12-25 10/8/03, 2:40 PM23