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Troubleshooting
50
There is no power
There is no picture
or sound
You cannot select a
certain channel
The power turns off
by itself
The clock is wrong
The color quality
is poor
The On Timer is
blinking
There are lines
across the picture
The picture is spotted
There are double
pictures (ghosts)
Picture is snowy
(image noise)
Screen is 40% black
Stereo or bilingual
programs can't be
heard
Static electricity
You hear occasional
crackling sounds
Remote control is not
operating properly or
at all
• See if the power cord became unplugged.
• Check for a blown fuse or circuit breaker or a power outage.
• The antenna could be disconnected.
• The input mode could be set improperly. See page 45.
• The tuner (Auto Tuner Setup) could be set improperly. See page 25.
• The TV station may be having difficulties. Check to see if other stations are working.
• Check to see that the batteries are still working and properly installed.
• Make sure the remote has a clear sight path to the TV.
• Check that the TV/CATV switch is in the proper position.
• You may be too far from the TV. You must be within 23 feet (7 meters).
• Make sure the channels have been programmed. See "Channel Summary", page 28.
• Check to see if the channel is locked. See "Channel Summary - Lock" page 28.
• Make sure the set did not become unplugged.
• Perhaps the On/Off Timer is set. See page 40.
• Check to see if the Sleep Timer was set. See page 44.
• The power was interrupted and the clock was not reset. See page 26.
• There is a problem with the TV. Unplug the set and call for service.
• Tint and Color may be improperly adjusted. See page 37.
• The Video Status mode may be turned to the wrong setting. See page 44.
• There could be interference from another electrical appliance, such as a computer,
another TV or VCR. Move any such appliances further away from the TV.
• There could be interference from a high-wattage appliance, like a hairdryer or vacuum,
operating nearby. Move the antenna away from the appliance or change to a coaxial
cable connection which is less prone to interference.
• A building or passing airplane can reflect the original signal and produce a second,
slightly delayed one. Adjust your antenna position.
• Your antenna may be damaged, disconnected or turned. Check the antenna
connection. If the antenna is damaged, replace it.
• The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 41.
• Make sure the MTS settings are correct. See "MTS" on page 39.
• It is normal to feel static electricity if you brush or touch the screen.
• It is normal for the TV to make crackling sounds when first turned on or off. Unless
the sound or picture become abnormal, this is fine.
PROBLEMS CHECK
There is no picture
being displayed for
V2 COMPONENT-IN
• Check your AV Cables to make sure they are connected tightly and properly.
• In case you are connecting using component cables to V2, make sure in the onscreen
menu system, you have "YES" selected for the V2 COMPONENT-IN. See page 16 and 42.
• In case you are connecting using composite cables to V2, make sure you have 'NO"
selected for the V2 COMPONENT-IN. See page 16 and 42.
AV-27,32,36F703/713/803 English 6/14/02 5:07 PM Page 50