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37 EN
SYMPTOMS POSSIBLE SOLUTIONS PAGE
REMOTE CONTROL
The remote control does
not function.
Aim at the remote control at the remote sensor.
Operate within approx. 15 feet or reduce the light in the room.
Clear the path of the beam.
The batteries are weak. Replace the batteries.
Check the batteries are inserted correctly.
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DVD
Playback doesn’t start or
disc ejects automatically.
No disc is inserted.
The disc may be dirty. Clean up the disc.
The disc is scratched or warped.
The unit cannot play CD-ROMs, etc.
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No picture. TV/DVD selector is not set correctly.• 23
No sound.
Check the input selector of the amplifier is set properly.
The unit is in the Special playback mode.
Select the correct Audio Output position on AV amplifier.
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Picture is distorted during
CUE or REVIEW.
The picture will be distorted occasionally.• –
Stopping playback,
search, slow-motion play,
repeat play, or program
play, etc. cannot be
performed.
Some discs may not allow some functions.• –
No surround sound. The setup does not match your stereo system.• 33
The unit or remote
operation key is not
functioning.
Turn off the unit and unplug the AC power cord for several minutes,
then replug it.
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Playback does not start
when the title is selected.
Check the Parental Lock setup.• 30
Audio soundtrack and/or
subtitle language is not
changed when you play
back a DVD.
Multilingual language is not recorded on the DVD disc.• 25
No subtitle.
Some discs have no subtitles.
Subtitles are cleared. Press SUBTITLE.
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Angle cannot be changed. Multi-angles are not recorded on the DVD disc.• 25
“This operation can’t be
performed” appears on the
screen.
The function is prohibited with the unit or the disc.•
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Problems and troubleshooting
JVC has assigned the service and in warranty responsibility to Orion Sales Inc. (ORION).
FOR CUSTOMER SERVICE, ADDITIONAL SET-UP AND OPERATING ASSISTANCE, OR TO ORDER ACCESSORIES PLEASE CALL:
1-800-289-0984
WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READY
OR WRITE TO:
ORION SALES, INC.
3471 N. UNION DR.
OLNEY, ILLINOIS 62450
J58E0321B_EN.indd 37J58E0321B_EN.indd 37 3/5/12 10:21:55 AM3/5/12 10:21:55 AM