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XV-N310B/XV-N312S/GNT0041-001A/English
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Troubleshooting
Power
Power does not come on.
\ Power plug is not inserted securely. Plug in securely.
Operation
“REGION CODE ERROR!” is shown on the TV screen.
\ Region code of the inserted disc does not match the player.
Check the region code of the disc printed on the disc jacket.
Operation is not possible.
\ Microcomputer malfunction due to lightning or static electricity.
Turn off the power and unplug the power cord, then connect
the power cord again.
\ Moisture condensation caused by a sudden change of
temperature or humidity. Turn off the power, then turn it on a
few hours later.
\ The disc does not allow the operation, or an unplayable disc is
inserted. Check and replace the disc (see page 2).
[LOCK] is displayed on the display window and the disc tray
does not open.
\ When you press 0 while pressing down 7 on the player in
standby mode, the tray lock function is activated. The disc tray
cannot be opened or closed in this status. To release this
status, press 0 while pressing down 7 on the player in
standby mode.
Picture
Picture is noisy.
\ The player is connected to a VCR directly and the copyguard
function is activated. Connect the player so that the picture
signal flows directly to the TV.
\ With some discs, the picture may be blurred when [PICTURE
SOURCE] is set to [FILM] or [AUTO]. Set [PICTURE
SOURCE] to [VIDEO (NORMAL)] or [VIDEO (ACTIVE)].
Picture is distorted when using COMPONENT VIDEO OUT or
S-VIDEO output jack(s).
\ Both the component connection and S-video connection are
made. Disconnect the unused one.
No picture is displayed on the TV screen or the screen is
blurred or divided into two parts.
\ The player is in the progressive scanning mode though it is
connected to a TV via the VIDEO or S-VIDEO jack. Observe
the display window. If [P] is turned on, the player is in the
progressive scanning mode. Set the VIDEO SIGNAL
SELECTOR on the rear panel to “480i,” or set it to “REMOTE”
and make the Progressive scanning mode inactive by using
the VFP - PROGRESSIVE SCAN button (see page 5).
Audio
DVD VIDEO disc playback sound level is lower than TV
broadcast sound level.
\ Set the [D.RANGE CONTROL] preference to [TV MODE] (see
page 26).
Analog audio output is distorted.
\ Set the [OUTPUT LEVEL] preference to [LOW] (see page 26).
MP3/JPEG/MPEG-4
No sound and/or no picture comes out.
\ MP3/MPEG-4 disc is recorded with the “packet writing (UDF
file).” It cannot be played.
\ Check the files you want to play back.
Files (tracks) are not played in the recorded order.
\ This player plays the files in the alphabetic order. So, the
playback order can vary.
MPEG-4 files cannot be played back.
\ The format of the file is not asf.
XV-N310B_XV-N312S(JUJ).book Page 30 Wednesday, December 10, 2003 1:48 PM