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GENERAL TROUBLESHOOTING / CAUTION FOR USING EZSIGN 2.0
GENERAL TROUBLESHOOTING
Display Panel Picture
Symptom Possible Cause(s) Possible Solution(s)
No picture.
Display panel is turned off.
Turn TV ON.
Power failure?
Antenna/cable not connected.
Connect antenna/cable signal to TV.
Connections incorrect.
Check connections on TV.
MPI not connected
If applicable, connect MPI cable to MPI device.
Encrypted program.
Try another channel.
Wrong tuning band.
Adjust Installer Menu settings.
Picture Reception
Symptom Possible Cause(s) Possible Solution(s)
Normal picture,
poor or no sound.
Wrong Installer Menu settings.
Press MUTE or use Volume Up key to increase
sound level.
Broadcast problem.
Try a different channel.
CAUTION FOR USING EzSIGN 2.0
For 32/37/42/47LT560E
Do not remove a USB drive while data is being copied. It can corrupt the data and EzSign may not work properly.
While loading a USB device or dongle, your TV may function slower than normal.
While EzSign contents is running, the movie with internal subtitles is not supported in USB mode. EzSign TV supports
only external subtitles.
(External Subtitle format: *.smi/*.srt/*.sub(MicroDVD, Subviewer 1.0/2.0)/*.ass/*.ssa/*.txt(TMPlayer)/*.psb(PowerDivx)
Some user-created subtitles may not work properly.
Some special characters are not supported in subtitles.
HTML tags are not supported in subtitles.
Subtitles in languages other than the supported languages are not available.
EzSign 2.0 TV function does not work before completing the initial setup Wizard. Make sure to complete the initial
setup Wizard by turning on the TV after installation.
If the time is set according to the TV signal, it may not appeared exactly for some region. In that case, set the time
manually.
It is recommended that you copy files to the TV memory before playing them, as playing directly from the USB
memory for an extended period of time may cause the device to overheat.
In EzSign 2.0 TV mode, some remote control keys may not work.
EzSign 2.0 TV dose not support the USB HUB. It is recommended that you connect a USB device directly to the TV
without using a USB extension cable as it may not work properly.
It is recommended that you use EzSign 2.0 TV within 8 hours per day as it is standard.
Refer to the EzSign 2.0 Editor user guide for details.