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7. TROUBLESHOOTING
7.1. The drive is not recognized.
7.2. The drive is turned ON but the front panel LED does not light.
7.3. The drive is not recognized by the operating system.
7.4. The disc tray does not open when you press the eject button.
3) Why do I not have a Help file?
4) Where can I download an update?
5) Where can I get assistance with technical problems?