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Before Calling Service
Please make these simple checks before calling service. These tips may save
you time and money since charges for receiver installation and adjustments of
customer controls are not covered under your warranty.
Symptoms Items to Check and Actions to follow
“Ghost ” or double image *This may be caused by obstruction to the
antenna due to high rise buildings or hills.
Using a highly directional antenna may
inprove the picture.
No power *Check that the TV’s AC power cord is
plugged into the mains socket.
*Unplug the TV, wait for 60 seconds. Then
re-insert plug into the mains socket and
turn on the TV again.
No picture *Check antenna connections at the rear of
the TV to see if it is properly connected to
the TV.
*possible broadcast station trouble. Try
another channel.
*Adjust the contrast and brightness settings.
*Check the Closed Captions control. Some
TEXT modes could block the screen.
Good picture but no sound *Increase the VOLUME.
*Check that the TV is not muted; press the
button on the remote control.
Good sound but poor colour *Adjust the contrast, colour and brightness
settings.
Poor picture *Sometimes, poor picture quality occurs
when having activated an S-VHS camera
or camcorder connected and having
connected another peripheral at the same
time. In this case switch off one of the
other peripherals
Snowy picture and noise *Check the antenna connection
Horizontal dotted line *This may be caused by electrical
interference (e.g. hairdryer, nearby neon
lights, etc.)
*Turn off the equipment.
Television not responding to
remote control
*Check whether the batteries are working.
Replace if necessary
*Clean the remote control sensor lens on
the TV.
*You can still use the buttons at the front of
your TV.
*Select the TV mode to be sure your remote
control is in the TV mode.
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