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MODELS: WD-57733 / WD-65733 / WD-73733 / WD-57734 / WD-65734 / WD-73734 / WD-C657
WD-Y577 / WD-Y657 / WD-57833 / WD-65833 / WD-73833
RESET / INITIALIZATION GUIDE
NOTE: During Initialization, the set will
reboot. Wait until the Power LED stops
flashing before unplugging or powering
ON the TV.
Reset / Intialization
SERVICE TIP:
Many customer generated symptoms, intermittent symptoms or no symptom found can be resolved by using the
various Reset and Initialization options. Before visiting the customer’s home ask the customer 1
st
to try the System
Reset button on the control panel and if this does not resolve the issue, then they can perform an A/V Reset by
pressing the Guide + Format buttons on the front panel at the same time. Then, if necessary, perform a user level
Initialization by pressing MENU-123-ENTER with the remote. The customer should be made aware when settings
and/or options will be reset. For more information, see the chart below.
Reset Name When to use How to use Resulting Action
Remote Control TV
Layer Reset
Returns the remote control TV
layer to normal operation.
(
1
)
(
2
)
(
3
)
(3)
Set the slide switch to
TV
position.
Press and hold the
POWER
button until it
flashes twice then release the button.
Enter the code
0 0 9 3 5
.
Once the valid code has been entered
and confirmed, the remote control has
been reset.
Remote Control TV
Volume/Mute
functions
Returns the volume and mute
functions of the remote control to
TV volume and mute for TV,
Cable/Sat, VCR and DVD layers
after the Audio Lock for AV
Receiver feature has been used.
(
1
)
(
2
)
(
3
)
(3)
Set the slide switch to
TV
position.
Press and hold the
POWER
button until it
flashes twice then release the button.
Enter the code
9 9 3 VOL UP
.
The remote will now operate the TV's
volume and mute when the slide
switch is in the TV, CABLE/SAT, VCR
or DVD positions.
A
/V Memor
y
Reset,
by individual input
When the audio and or video
settings for a single input seems
to incorrect
MENU --> Audio/Video--> AV Reset All Audio and Video settings for the
individual input are reset except for the
Listen To, Language, Balance
and
Closed Caption
settings.
A/V Reset, all
inputs
To reset audio and video
adjustments for all inputs to the
original factory settings.
While viewing the TV, press the front panel
buttons
GUIDE
+
FORMAT
at the same time.
All Audio and Video settings are reset
to the factor
y
default settin
g
s. No other
menu options are changed.
System Reset To reset the TV when it does not
turn on or off, does not respond
to the remote control, front panel
buttons or has other unusual
symptoms.
Press the
SYSTEM RESET
button on the front
panel with a pointed object such as a pencil or
paperclip.
TV Micro Re-boots. Note: The chan
g
es
made during the current TV-On period
may be lost. All other previous user
settings will not be lost.
Initialize User Level To reset all customer settings
except V-Chip
Press
MENU - 123 - ENTER All customer menu options and A/V
settings except V-Chip are reset to
factory default.
Initialize - Service
Level
To reset all customer settings MENU - 2470
. Highlight
INITIALIZE
and press
ENTER
All customer menu options and A/V
settings are reset to factory default.
V-Chip Password
Bypass
If V-Chip password is not known
Press
QV + 9
at the same time.
Password will be bypassed. If in the V-
Chip menu, enter a new password.
Unlock Front Panel To unlock the front panel if it has
been locked in the V-Chip Menu.
Press and hold the front panel
MENU
button
for 8 seconds.
Front Panel becomes operational.
Other V-Chip settings not changed.
Note: Cannot be performed while in
the Low Power mode and the set is
Off.