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Chapter 1: Introduction
Multi-Tech Systems, Inc. FaxFinder Client User Guide 6
Receiving Faxes
To receive a fax from the FaxFinder system, you simply open the email message received from the
FaxFinder Administrator or forwarded from a party who serves as a “FaxFinder Attendant” for your
network. The way you receive fax emails (either directly from the Administrator or as forwarded from the
Attendant) depends on the kind of phone service you have (whether through a PBX or not and depending
also on PBX features). The fax email you receive will open either into the PDF viewer program, the Multi-
Tech Tiff Viewer, or another TIF-viewing program that you specify. You can then view the fax message,
print it, save it, forward it , etc., as needed. (Only TIF files can be forwarded; PDF files cannot be
forwarded through the FaxFinder system.)
These are the basics about FaxFinder. The FaxFinder Fax Client Software has many capabilities. This
manual describes them and shows examples of how they work. You will find sections on most common
operations in the table of contents. We also present detailed descriptions of each software screen.
The FaxFinder is really pretty easy to use. We hope you enjoy it. If you have problems, call our Tech
Support Department at 1-800-972-2439.
Related Manuals
The FF-120/220/420/820 FaxFinder hardware unit comes with 4 manuals that serve different purposes. A
fifth reference manual is available on the Multi-Tech web site.
Title Format Purpose
Administrator User Guide
on CD Presents comprehensive info about FaxFinder
unit, server software, & client software.
Client User Guide
(this manual)
on CD Comprehensive user info for FaxFinder clients.
Client Operation Primer on CD Brief instructions for sending and receiving
faxes via the FaxFinder system. Multi-Tech
recommends that you print out a copy of this
document for each user.
Cabling Guide in print FaxFinder Administrator should use this
manual to make cabling connections for the
FaxFinder unit.
FaxFinder Reference Guide
(IP Office PBX Interface)
on MTS
web site
FaxFinder Administrator should use this
manual to configure the FaxFinder unit in
conjunction with the Avaya IP Office PBX.
Client users of the FaxFinder system should expect to receive electronic files of the Client User Guide
and the Client Operation Primer from the FaxFinder administrator. Print out these manuals in whole or in
part as needed.
Multi-Tech manuals and other resources are available on the Multi-Tech Web page at
http://www.multitech.com
.