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Customer Service
If you still have questions about the operation of your ONE FOR ALL 4 uni-
versal remote and could not find the answer(s) in the trouble shooting sec-
tion, you may want to contact the customer service department for assi-
stance.
You may care to visit our Internet-site:
www.oneforall.com
Our internet-site has many advantages:
- 24 hours access
- no waiting time
- page for Frequently Asked Questions
- info about the ONE FOR ALL product range
Before contacting us, by Fax, E-mail or Phone, make sure you have
the required information available by filling in the table below.
What do we need to know before you contact us:
1 That you have the URC-7542 One for All remote
2 The date of purchase (.........../.........../...........).
3 A list of your equipment/models/helpcodes(*): (see example below)
Helpcode(*) Device Brand Device Remote SET-UP
model nr. model nr. code
3410805 TV Sony KVX-2950B RMT-V131B 0505 (example)
Type/model numbers can often be found in your equipment
owner’s manual or on the factory plate behind the device.
4. Then Fax, E-mail or Dial us:
In the UK In Ireland
e-mail: ofahelp@uebv.com e- mail : ofahelp@uebv.com
fax: +31 53 432 9816 fax: +31 53 432 9816
tel.: 0808-1000306(*) tel.: 1-800 553199 (*)
In Australia In South Africa
e- mail: ofahelp@uebv.com e- mail: support@oneforall.co.za
fax: 03 9672 2479 fax: 011 298 2302
tel.: 1 300 888 298 tel.: 0860 100551
tel.: 011 298 2300
In New Zealand
e- mail: ofahelp@uebv.com
fax: (06) 878 2760
tel.: 0508 ONE 4 ALL (663 4 255)
(*) When you call us you will be asked to enter your helpcode(s). You only
have to enter the helpcode(s) of those devices you have a problem with.
The helpcode is a 7-digit code, which defines the ONE FOR ALL-model
you have, the device type and the brand of your device. This helpcode
can be found in the first column of the setup code list.