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CLOSED CAPTION PROBLEM POSSIBLE REMEDY
Misspelling in captions • Error committed by the closed captioning production company.
• Possible in a live broadcast. Not in case of a prerecorded program.
Text is not shown in its entirety or • A few seconds of delay is common for live broadcast.
a delay occurs from what is being • Display capacity may not exceed 220 words per minute. If a dialogue
said. • exceeds that rate, selective editing is used to insure that the captions
• remain up-to-date with the current TV screen dialogue.
Captions scrambled with white • Caused by interferences of building, power lines, thunderstorms, etc.
boxes
No captions in a program which
• The broadcast may use a time compression process to speed up the
must contain closed caption
• program. The decoder cannot read the compressed information and
• captions will be lost.
Black box in the TV screen • You are in TEXT mode. Select a CAPTION mode (“C1”, “C2”) or
• Caption “OFF”.
PROBLEM CORRECTIVE ACTION
Picture OK, Sound Poor
•
Try a new channel, if OK, then possible station trouble.
•
Check for local interference.
No operation by infrared Remote
•
Make sure the AC cord is connected to an AC outlet.
Control
•
Check batteries in remote control.
Different color marks on screen
•
Magnetism from nearby appliances and geomagnetism might affect
the color of the TV picture. Move the unit away from the appliances,
the unit can repair itself automatically. If you want to repair immedi-
ately,
unplug the power cord, then plug it in again 30 minutes later or
so. This automatically resets the unit.