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SUPPORT INFORMATION
If WinDVD does not operate properly, we recommend carefully reading the online help
file first for problems with the operating environment or operations.
If you still cannot troubleshoot the problem, enter the required information in the in-
quiry form on the InterVideo, Inc. homepage (http://www.intervideo.com/), and submit
the form.
Play of a DVD Created with DVD Recorder
Playable DVD media: DVD-Video, DVD-RAM, DVD-R, DVD-RW
However, the following restrictions apply.
In order to play DVD-R and DVD-RW, they must be finalized (a process that enables it to
play on other DVD players etc.). For information on the finalizing method used by your
DVD recorder, refer to its operating instructions.
DVD-RW recorded in the VR format can be played with the administrator authority only.
Depending on the DVD recorder or the manufacturer of the media used for creation, it
may not be playable.
Media in which digital broadcasts have been recorded using copyright management tech-
nologies such as CPRM (Content Protection for Recordable Media) cannot be played
back.
DVD-Audio cannot be played back on WinDVD.
Using the Software