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Please contact our aftersales service
if you fail to remove problems yourself
(see the Guarantee Information)
Before requesting service
The model number and serial number of this product can be found on the back of the unit.
Please note them and keep for future reference.
Model No.
Serial No.
!
.
The use of E-300 cassettes may cause problems if the recordings were taken at slow
tape speeds (LP or EP).
!
Check the settings for PAL, MESECAM (page 22), NTSC (page 26).
!
Verify that the aerial and/or scart cables are attached and work properly.
!
Check the SQPB setting for S-VHS cassettes (page 22).
!
Faulty recordings taken at slow tape speed (EP) in MESECAM are not indicative of a
malfunction.
!
Please contact your service technician if the video heads are dirty or worn out.
Having a technical service shop clean the video heads is not covered by the guarantee
The recording functions do not
work properly:
!
If flashes on the unit,
check if the protection tab of the video cassette is still in.
!
Check the menu (page 9).
!
Check the start and stop time of the timer programme (page 12).
!
Check if the button has been pressed to put the unit into timer mode after
programming a recording (page 12).
!
Check the start and stop time of a recording (page 11).
Clock set
TIMER
VPS/PDC
The remote control unit does
not work properly:
Bad picture or sound:
!
!
Check the distance between the RC unit and the VCR (max. 7 metres).
Check the batteries in the remote control unit (page 27).
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