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TROUBLESHOOTING CHART
17 l
ENGLISH
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions.
AUDIO VIDEO Solutions
Noisy Audio
Snowy Video
Adjust Antenna Location and Connection
Check Cable Connection
Noisy Audio
Multiple Image
Adjust Antenna Location and Connection
Check Antenna Lead-in Wire
Check Cable Connection
Noisy Audio
Interference
Move television from Electrical Appliances, Lights,
Vehicles and Medical Equipment
No Audio
Normal Video
Increase Volume
Check Mute
Check television SPEAKERS on/off
Change Channel
Noisy Audio
No Video with
Snow
Set TV or Cable Mode Properly
Check Antenna Cables
No Audio
No Video
Check Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
Check Cable Connections
Program the Remote Control Again
Check Second Video Source Operation
Normal Audio
No Color
Adjust Color Settings
Change Channel
Wrong Audio
Normal Video
Check Audio Is Set To Stereo or Mono, Not SAP
Normal Audio Normal Video
Replace Remote Control Batteries
Keyboard and Remote Control function may be locked. Press
ACTION and CHp buttons on the TV front panel
simultaneously to unlock.
Intermittent Remote Control Operation
No effect of Remote control or the front
control panel keys
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0454E prod doc2.fm Page 17 Friday, June 6, 2003 10:58 AM