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Service Update Instructions
Before you apply the service update patch, please read this document, which describes all of the details about the service update patch and how
to perform the service update instructions for DX8000 digital video recorders (DVR) running V1.0 or V1.1 software.
This service update resolves the issue within a very small percentage of recorders (far less than 1%) where the recording of video may be halted
if any of the video index files become damaged, for example, by an unexpected loss of power during an index-file write cycle.
The enclosed Resource CD (CD-DX8000-V11P) contains the DX8000 Database File Patch service update.
IMPORTANT:
You are strongly urged to apply this patch to all DX8000 DVRs because there is no way of predicting when a video index file could
become corrupt.
You can also obtain service update software from the Pelco Web site by going to: www.pelco.com/software/. Please download and distribute
this update as soon as possible. Should you have any questions, please contact Pelco, Digital Support department at 1-800-289-9100.
IMPORTANT SERVICE UPDATE OBSERVATIONS
Before you apply the service update patch, please be aware of the following observations:
• The service update patch should be applied to all DX8000 DVR servers. This patch is not intended for DX8000 Client Application software.
•You do not have to export and reimport your current DX8000 configuration settings before applying the service update.
• The service update patch is included on the Resource CD, part number CD-DX8000-V11P.
• Do not install any other software from the Resource CD on the DX8000 DVR.
•You must manually start the service update process. The service update patch is not installed using the Resource CD wizard.
• The service update patch does not upgrade your DX8000 V1.0 software to V1.1. For more information about upgrading your DX8000 DVR,
refer to
DX8000 Upgrade and Recovery Instructions
, which is included on the Resource CD.
UPDATING THE DX8000 DVR SOFTWARE
Make sure that you apply the service update patch to all DX8000 servers. You do not have to export/import your DX8000 settings before applying
the service update patch.
To apply the service update patch:
1. Log in to the DX8000 DVR as Admin.
2. Exit to the Windows environment.
3. Insert the DX8000 Resource CD into the CD-ROM drive.
4. On the Windows
®
task bar, do the following:
a. Right click Start. The Start menu is displayed.
b. From the Start menu, click Explore. The Windows Explorer dialog box opens.
5. Click CD ROM drive. The Resource CD folders are displayed.
6. To navigate the folder hierarchy to access the Setup.exe file, click xtras > Server_Only > DX8000 Patch v1.0.0.3 > Data1. The Setup.exe file
is displayed.
7. To apply the service update patch, do the following:
a. Double-click Setup.exe. The DX8000 Patch v1.0.0.3 Dialog Box opens.