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Symptoms What you should do
Colour patch – Switch off the TV by the mains power button.
Wait for 20 minutes before switching on again.
– Check the TV is not placed too near the speakers
or magnetic objects.
No power – Check the TV’s AC power cord is plugged into the mains
socket. If there is still no power, disconnect plug. Wait for
60 seconds and re-insert plug. Switch on the TV again.
No picture – Check the antenna connection at the rear of the TV.
– Possible TV station problem
Good picture
but no sound
– Try increasing the volume.
– Check that the sound is not muted. If it is muted, press the
MUTE button on the remote control to restore sound.
Good sound but poor
colour or no picture
– Try increasing the contrast and brightness setting.
Snowy picture and noise – Check antenna connection at the rear of the TV.
Horizontal dotted lines – Possible electrical interference e.g. hairdryer,
vacuum cleaner, etc.
– Switch off other appliances.
Double images or
“Ghost” images
– Possible poor positioning of antenna. Using a highly
directional antenna may improve reception.
TV not responding to
remote control
– Aim remote control directly at remote sensor lens
on the front panel of the TV.
– Check life span of batteries of the remote control.
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