Filter
Top Products
25
2525
GENERAL INFORMATION / BEFORE CALLING SERVICE
Safety
Disconnect mains plug when :
– the red light below the TV screen is flashing continuously.
– a bright white line is displayed across the screen.
– cleaning the TV screen. Never use abrasive cleaning agents. Use a slight damp
chamois leather or soft cloth.
– there is a lightning storm.
– the set is left unattended for a prolonged period of time.
Before calling Service
Make these simple checks before calling for service. Some of these symptoms can
easily be rectified if you know what to do.
Symptom What you should do
Colour patch • Switch off the TV by the mains power button.
(uneveness) Wait for 20 minutes before switching on again.
• Check the TV is not placed too near speakers or
magnetic objects
No power • Check the TV’s AC power cord is plugged into the
mains socket. If there is still no power, disconnect
plug. Wait for 60 seconds and re-insert plug. Switch
on the TV again.
No picture • Check the antenna connection at the rear of the TV.
• Possible TV station problem. Try another channel.
Good picture but • Try increasing the volume.
no sound • Check that the sound is not muted. If it is muted,
press the
H
button on the remote control to restore
sound.
Good sound but poor • Try increasing the contrast and brightness setting.
colour or no picture
Snowish picture and • Check antenna connection at the rear of the TV.
noise
Horizontal dotted lines • Possible electrical interference e.g. hairdryer,
vacuum cleaner, etc. Switch off appliances.
Double images or • Possible poor positioning of antenna. Using a
“Ghost” images highly directional antenna may improve reception.
TV not responding to • Check life span of batteries of remote control
remote control handset handset.
• Aim remote control handset directly at remote
control sensor lens on the TV.
Message • Key in your personal access code to unlock channel.
“ACCESS CODE” If you have forgotten your code, key in the universal
shown on TV. Cannot code 0711 twice. For more details, refer to section on
access to locked channel. “How to unlock channels”.