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User Manual BDL4211x
67
8.2 F1RST CHOICE WARRANTY (WESTERN EUROPE)
3 years single swap
All Philips monitors are designed and manufactured to high standards and deliver high-quality
performance, ease of use and ease of installation. Should you encounter any difficulties while
installing or using this product, please contact the Philips helpdesk directly to benefit from your
Philips F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-
site if your monitor turns out to be faulty or defective. Philips aims at a swap within 48 hours of
your call being received.
What is covered?
The Philips F1rst Choice Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark,
France, Germany, Greece, Finland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the
Netherlands, Norway, Portugal, Sweden, Switzerland, Spain and the United Kingdom and only for
monitors originally designed, manufactured, approved and/or authorized for usage within these
countries.
Warranty coverage begins as from the day you buy your monitor. For three years thereafter, your
monitor will be swapped by at least an equivalent monitor in case of defects provided for under
the warranty coverage.
The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap
monitor the warranty period remains equal to that of your original monitor, being 36 months as
from the purchase date of your original monitor.
What is excluded?
The Philips F1rst Choice Warranty applies provided the product is handled properly for its
intended use, in accordance with its operating instructions and upon presentation of the original
invoice or cash receipt, indicating the date of purchase, dealer's name and model and production
number of the product.
The Philips F1rst Choice Warranty may not apply if:
• The documents have been altered in any way or made illegible;
• The model or production number on the product has been altered, deleted, removed or
made illegible;
• Repairs or product modifications and alterations have been executed by unauthorized service
organizations or persons;
• Damage is caused by accidents including but not limited to lightning, water or fire, misuse or
neglect;
• Reception problems caused by signal conditions or cable or antenna systems outside the unit;
• Defects caused by abuse or misuse of the monitor;
• Product requires modification or adaptation to enable it to comply with local or national
technical standards, which apply in countries for which the product was not originally
designed, manufactured, approved and/or authorized. Therefore always check whether a
product can be used in a specific country.